Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Rodriguez

135 Cathy Dr,TX

Summary

Dynamic hospitality professional with a proven track record at Granby Ranch, excelling in customer service and adaptive problem-solving. Demonstrated strong teamwork and leadership skills, enhancing operational efficiency and customer satisfaction. Expertise in food service and safe food handling, consistently delivering exceptional experiences in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Banquet Server

Granby Ranch
05.2023 - 05.2025
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Arranged linens and table settings according to seating plan and event theme.
  • Answered guest questions about event plans and food service choices.
  • Responded to guest inquiries and requests promptly and courteously.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Supervisor

Granby Ranch
02.2022 - 04.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Education

N/A -

Waxahachie High School
Waxahachie, TX
05.2000

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Adaptive problem solving
  • Punctual and reliable
  • Hospitality service expertise
  • Safe food handling
  • Food handling
  • Proper food handling
  • Cash handling
  • Bussing and table resets
  • Running orders
  • Tableside service
  • Food station setup
  • Silverware polishing
  • Buffet management

Timeline

Banquet Server

Granby Ranch
05.2023 - 05.2025

Supervisor

Granby Ranch
02.2022 - 04.2025

N/A -

Waxahachie High School

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Jennifer Rodriguez