Jennifer Rodriguez
San Bernardino,CA
Summary
Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role. Outgoing with cash and food handling procedures. Possesses strong communication and time management skills. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Hardworking teamplayer with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Flexible who excels in a fast-paced environment looking for a position with growth opportunities
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
DoorDash
San Bernardino, CA
2022 - 10.2025
- Delivered orders promptly while following traffic regulations and safety protocols.
- Utilized GPS technology to optimize delivery routes and minimize delays.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained accurate records of deliveries and customer interactions using mobile application tools.
- Monitored vehicle condition and reported maintenance needs to ensure operational reliability.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Delivered food promptly, ensuring customer satisfaction and adherence to quality standards.
- Maintained accurate records of deliveries, enhancing inventory management and order tracking.
- Communicated effectively with customers regarding order status and potential delays.
- Navigated efficiently using GPS technology to optimize delivery routes and reduce wait times.
- Ensured compliance with safety regulations while operating delivery vehicle in varying conditions.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Team Leader
Del Taco
San Bernardino, CA
03.2023 - 11.2023
- Supervised team performance, ensuring adherence to operational standards and policies.
- Implemented training programs, enhancing staff skills and service quality.
- Coordinated schedules, optimizing labor efficiency during peak hours.
- Monitored inventory levels, reducing waste through effective management practices.
Warehouse Worker
Amazon Robotics
Rialto, CA
10.2019 - 08.2022
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Maintained clean, orderly work environment free of hazards.
Team Member, Team Leader, Shift Leader
Del Taco
602 East Citrus Blvd Redlands, California 92373
10.2010 - 10.2018
- Provided exceptional customer service by promptly addressing inquiries and concerns.
- Collaborated with team members to ensure efficient food preparation and service during peak hours.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in training new employees on operational procedures and company policies.
- Led efforts to enhance team communication, resulting in improved workflow efficiency.
- Monitored inventory levels, restocking supplies as needed to support seamless operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Sales Associate
TJ Maxx
33616 Yuciapa Blvd Yuciapa, California 92399
09.2013 - 11.2013
cashier
Bakers Burger
2208 Arden Ave San Bernardino, California 92404
05.2006 - 02.2007
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance customer experience.
- Managed cash drawer, ensuring accurate cash handling and reconciliation daily.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Improved store cleanliness and safety with regular sanitation of cashier area and aisles.
Education
High School Diploma - undefined
Inland Career Education Center
1200 North E street San Bernardino, California 92405Skills
- Restaurant operations
- Organized multi-tasker
- Fast and efficient service worker
- Skilled upseller
- Accustomed to shift work
- Dedicated team player
- Quick learner
- Friendly and helpful
- Late-night shift availability
- Point of Sale (POS) system operation
- Valid California driver’s license
- Late-night shift availability
Timeline
Team Leader
Del Taco
03.2023 - 11.2023
Warehouse Worker
Amazon Robotics
10.2019 - 08.2022
Sales Associate
TJ Maxx
09.2013 - 11.2013
Team Member, Team Leader, Shift Leader
Del Taco
10.2010 - 10.2018
cashier
Bakers Burger
05.2006 - 02.2007
High School Diploma - undefined
Inland Career Education Center
Delivery Driver
DoorDash
2022 - 10.2025