Jennifer Roe
Summary
Results driven business development and marketing professional with experience building strategic partnerships, managing client relationships, supporting revenue growth, and coordinating high level business operations. Skilled in networking, relationship management, sales support, CRM management, marketing strategy, and cross functional collaboration. Proven ability to communicate effectively with executives, clients, stakeholders, and external partners while delivering exceptional service and operational support in fast paced environments.
Overview
14
14
years of professional experience
Work History
Business Development & Marketing Specialist
Biomega
07.2023 - 12.2025
- Developed and maintained strategic investor and partner relationships through proactive outreach, presentations, follow up communication, and pipeline coordination for 10+ fundraising initiatives.
- Contributed to raising over $450,000 in capital by supporting investor presentations, pitch deck development, and relationship management efforts.
- Led marketing and outreach initiatives that contributed to a 30% increase in sales through targeted campaigns, customer engagement strategies, and brand visibility efforts.
- Created and executed targeted email marketing campaigns in Brevo, increasing engagement through optimized messaging and audience segmentation.
- Managed social media strategy and content planning across multiple platforms, increasing audience engagement by 40%.
- Built and managed strategic partnerships with nonprofit organizations and external stakeholders, strengthening community engagement and brand awareness.
- Coordinated PR outreach and relationship management efforts that secured product visibility in major technology, mobility, and E-bike publications.
- Managed CRM tracking, communications, scheduling, and stakeholder follow up to support business development and partnership growth initiatives.
Executive Assistant & Client Relations Specialist
Lonsford Financial LLC
01.2014 - 11.2023
- Provided executive level support while managing client relationships and coordinating operations for businesses generating $1MM to $800MM in annual revenue.
- Contributed to business growth initiatives that resulted in acquiring 15 new clients and expanding portfolio revenue by $1M within two years.
- Built trusted client relationships by presenting complex financial solutions, contract structures, and service offerings to high value business clients.
- Developed strategic partnerships with banks, technology providers, and sales partners to improve collaboration, communication, and client service delivery.
- Managed onboarding, underwriting documentation, and compliance processes for 100+ clients, ensuring efficient workflow management and timely approvals.
- Supported cross functional teams by coordinating communication, documentation, scheduling, and operational processes across multiple departments.
Fraud Alert / Chargeback Analyst
Chargeback Champion LLC
01.2014 - 11.2022
- Conducted fraud investigations and risk assessments for high volume merchant and customer accounts.
- Communicated directly with customers and clients to resolve disputes, validate claims, and improve resolution timelines.
- Managed over 200 chargeback cases monthly while ensuring compliance with federal and card association regulations.
- Processed KYC/AML onboarding and renewal requirements for more than 200 clients.
Administrative Assistant
Harwood International
Dallas
08.2011 - 12.2013
- Coordinated property management operations for six large commercial buildings in Dallas, improving tenant satisfaction and operational efficiency.
- Supervised a team of 10 landscape and maintenance crew members, ensuring adherence to quality standards and operational readiness for over 100 properties.
- Monitored security operations for a 100,000 sq. ft. facility and conducted investigations involving theft and property damage incidents.
- Issued and managed over 200 tenant access cards while enforcing company security protocols and compliance standards.
- Executed monthly fire safety drills for 10+ commercial buildings and documented compliance reporting.
- Collected rent payments from more than 50 tenants monthly while resolving tenant concerns and coordinating service requests.
- Managed scheduling, vendor coordination, tenant communication, and operational workflows across multiple departments.
Education
University of Houston Downtown
Houston, TXSkills
- Business Development
- Client Relationship Management
- Strategic Partnerships
- Lead Generation
- Pipeline Management
- Networking & Outreach
- CRM Management
- Sales Support
- Account Management
- Client Retention
- Digital Marketing
- Investor Relations
- Shopify
- Brevo
- Hootsuite
- Cross Functional Coordination
- Presentation & Communication Skills
- Reporting
- Scheduling
- Travel Logistics
Timeline
Business Development & Marketing Specialist
Biomega
07.2023 - 12.2025
Executive Assistant & Client Relations Specialist
Lonsford Financial LLC
01.2014 - 11.2023
Fraud Alert / Chargeback Analyst
Chargeback Champion LLC
01.2014 - 11.2022
Administrative Assistant
Harwood International
08.2011 - 12.2013
University of Houston Downtown