Jennifer Rogers
Healthcare Admin
Dallas
Summary
Seasoned Health Information Management Specialist with 20 years of experience in medical billing, coding (ICD-10), and records management. Proven track record in data entry, document scanning, and maintaining HIPAA compliance. Seeking to leverage extensive background in medical records and customer care as a Remote Admin Specialist.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
Level II Security Agent
Arena Operating Companies & LiveNation
09.2024 - Current
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Conducted thorough risk assessments for events and venues, implementing tailored security plans to mitigate potential threats.
- Maintained confidentiality while handling sensitive information related to client assets or personnel information.
- Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits.
- Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team.
- Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
- Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
Rideshare Driver
Lyft And Uber
11.2023 - 10.2024
- Responded to passenger concerns and complaints politely and professionally.
- Demonstrated exceptional problem-solving skills during unexpected delays or issues.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Adhered to all safety regulations and traffic laws while driving.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Head Bartender
Hershner Family LLC
03.2022 - 11.2023
- Managed daily operations, including inventory control, cash drawer preparation, and sales report generation.
- Conducted comprehensive training for new bartenders, focusing on drink preparation, promotional activities, and adherence to sanitation standards.
- Developed and introduced seasonal cocktail menus, enhancing customer experience and beverage variety.
Medical Biller & Coder
Reny Company
05.2021 - 05.2022
- Processed and submitted medical bills to ensure accurate compensation for workers' compensation cases, maintaining consistent accuracy in a high-volume, data-intensive environment.
- Managed meticulous documentation, including scanning and data entry, to support billing integrity and operational efficiency.
Lab Accessioner
Cockerell Dermatopathology
12.2019 - 05.2021
- Accurately processed and cataloged patient specimens, ensuring meticulous matching with corresponding data entries and compliance with HIPAA regulations.
- Conducted daily reporting and document scanning to maintain up-to-date lab records and support efficient laboratory operations.
- Managed mycology, immunofluorescence, and staining procedures, focusing on precision and adherence to established lab protocols.
Health Information Management Specialist & Lab Accessioner
Parallon/Lab Corp
09.2018 - 11.2019
- Managed the processing of medical records and subpoena requests through various communication channels, ensuring accurate and timely responses to inquiries.
- Conducted monthly audits of patient charts, verifying the inclusion and accuracy of history, physical, and operative reports, and facilitated the amendment of newborns' names in official records.
H.I.M. Specialist & Custodian of Records
OBX Laboratories
06.2016 - 06.2018
- Managed medical coding, billing, and record-keeping, ensuring adherence to ICD-10 standards and maintaining comprehensive documentation for a toxicology lab.
- Conducted daily audits and generated management reports, contributing to the optimization of lab operations and procedural compliance.
- Oversaw the implementation of new methodologies and maintained lab SOP manuals, enhancing the efficiency of specimen handling, storage, and data management processes.
Data Entry, Medical Record, Administrative Assistant
Aerotek
03.2015 - 06.2016
- Managed comprehensive record-keeping by accurately entering data, scanning documents, and indexing files to ensure efficient retrieval and storage.
- Executed a variety of administrative tasks to maintain seamless office operations and support team needs.
Executive Assistant
Verity Instruments
10.2010 - 03.2015
- Managed comprehensive data entry for sales and repair orders, maintaining accuracy in high-volume, fast-paced environments.
- Provided customer service, effectively addressing inquiries from both internal and external stakeholders.
- Performed multifaceted office duties, including reception, document scanning, and overseeing mail and switchboard operations.
Education
Bachelor of Arts - Elementary Education
Pensacola State College
Pensacola, FL 05.2001 - 06.2003
Skills
- Notary Public
- TABC Certified
- Medical Terminology
- Heavy Data Entry
- Document Scanning
- Health Information Management
- Food Handlers Cert
- Certified Home Inspector
- Level II Private Security Certified
- Electronic Health Records (EHR) Proficiency
Certification
Level II Security, State of Texas, 2024
Timeline
Level II Security Agent
Arena Operating Companies & LiveNation
09.2024 - Current
Rideshare Driver
Lyft And Uber
11.2023 - 10.2024
Head Bartender
Hershner Family LLC
03.2022 - 11.2023
Medical Biller & Coder
Reny Company
05.2021 - 05.2022
Lab Accessioner
Cockerell Dermatopathology
12.2019 - 05.2021
Health Information Management Specialist & Lab Accessioner
Parallon/Lab Corp
09.2018 - 11.2019
H.I.M. Specialist & Custodian of Records
OBX Laboratories
06.2016 - 06.2018
Data Entry, Medical Record, Administrative Assistant
Aerotek
03.2015 - 06.2016
Executive Assistant
Verity Instruments
10.2010 - 03.2015
Bachelor of Arts - Elementary Education
Pensacola State College
05.2001 - 06.2003
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