Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Rose

Stockbridge,MI

Summary

Dynamic professional with extensive experience in office administration and customer service, notably at Rose Construction. Proven ability to enhance operational efficiency through organized filing systems and effective communication. Skilled in managing staff performance and training, driving continuous improvement in service quality. Proficient in data entry and maintaining accurate records.

Overview

14
14
years of professional experience

Work History

Secretary

Rose Construction
12.2020 - Current
  • Managed scheduling of appointments and coordinated meetings to facilitate efficient office operations.
  • Maintained organized filing systems for easy access to documents and improved information retrieval.
  • Assisted in preparing correspondence, reports, and presentations to support team initiatives.
  • Responded to inquiries via phone and email, providing accurate information and enhancing customer service.
  • Utilized office software for data entry, ensuring accuracy and completeness of records.
  • Supported inventory management by tracking office supplies and coordinating restocking efforts.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.

Restaurant Manager

Hell Saloon
05.2017 - 12.2020

Handled accounting records for restaurant management.

Restaurant Manager

La Vita Bistro
07.2011 - 05.2018
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Managed staff scheduling and performance evaluations to enhance team productivity.
  • Developed and implemented training programs for new employees to improve service quality.
  • Analyzed customer feedback to identify trends and drive continuous improvement initiatives.

Education

Communication

Eastern Michigan University
Ypsilanti, MI
05.2004

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

References

Tina Raymond 517-581-8534                                   Robyn Sludock 517-304-0667                                 Samantha Bross 734-368-0539

Timeline

Secretary

Rose Construction
12.2020 - Current

Restaurant Manager

Hell Saloon
05.2017 - 12.2020

Restaurant Manager

La Vita Bistro
07.2011 - 05.2018

Communication

Eastern Michigan University
Jennifer Rose