Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sack

Port Orchard,WA

Summary

Knowledgeable and dedicated customer service professional with broad experience. Detail-oriented & organized administrative assistant with experience in exceptional customer service, data entry and office management. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

22
22
years of professional experience

Work History

Landscaper

Self/Lawn Dash Duo LLC
07.2023 - Current
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Maintained and processed invoices, deposits, and money logs.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Established QuickBooks accounting system to reflect accurate financial records.

Administrative Assistant

Dolly Mama Designs, Inc.
10.2019 - 05.2023
  • Sort and distribute office mail, invoices & correspondence for corporate records.
  • Process invoices and expenses using QuickBooks to facilitate on-time payment.
  • Shoulder management responsibilities during absence of manager/owner.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Field customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Worked with marketing department to create targeted advertising strategies for key customer demographics.
  • Count, verify and handle bank deposits.

Certified Yoga Instructor

Westcoast Fitness
04.2021 - 09.2022
  • Develop safe and effective exercise programs for class members.
  • Arrive early to set up room, greet students and answer questions.
  • Maintain positive relationships with class members through personalized and knowledgeable service.

Co-Owner/Administrative Bookkeeper

Self/Banner Bay Plumbing LLC
06.2019 - 05.2022


  • Complied with all permit, licensing, taxes & insurance requirements
  • Processed invoices & handled deposits
  • Evaluated suppliers to maintain cost controls and improve operations
  • Maintained vendor records and made timely payments
  • Executed weekly payroll & ongoing bookkeeping w/ Quickbooks

Bookkeeping Assistant

Conan Fuel, LLC
09.2018 - 07.2019
  • Assisted clients in purchase of fuel, propane and retail supplies (Cash/Card handling as well as dispense of fuel & propane).
  • Prepared and mailed account statements to clients.
  • Processed invoices & payments in Peachtree Software and made/recorded bank deposits.

(Business closed in June of 2019 - terminating employment in July).

Barista

Starbucks
05.2006 - 06.2014
  • Worked at Starbucks two time-frames; 2006-2007 & 2013-2014
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Unboxed shipments & stocked supplies throughout store during and after hours of operation
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Branch Supervisor

Columbia State Bank
08.2008 - 06.2013
  • Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
  • Delivered quality service and inspired team members to reach and maintain department goals and objectives.
  • Executed extensive variety of customer transactions according to institutional policy and procedures (including ordering currency to supply branch, opening new accounts, vault maintenance, notary service, etc.)
  • Kept high average of performance evaluations.
  • Mentored office employees on proper administrative procedures and how to use programs, keeping operations consistent and efficient for maximum performance.

New Accounts Representative

Kitsap Bank
04.2004 - 07.2008
  • Solved customer challenges by offering relevant products & services, as well as new/additional products to existing clients.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.

Asst Manager, Barista & Cert. Tanning Consultant

Mystic Coffee & Tan
07.2002 - 03.2004
  • Completed regular inventory counts to verify stock levels and forecast future needs.
  • Created wide variety of hot and cold drinks in average shifts
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters, lobby and tanning room equipment.
  • Trained new employees.
  • Monitored cash intake and deposit records.

Education

Immersive Meditation

Guided Meditation Framework
Los Angeles, CA
12.2023

Certified Yoga Instructor RYT 250 - Yoga Instruction

Aura Wellness Center
Massachusetts
06.2011

Psychology

Tacoma Community College (Gig Harbor Campus)
Tacoma, WA
10.2004

High School Diploma -

South Kitsap High School
Port Orchard, WA
06.2002

Skills

  • Exceptional Communicator
  • Recordkeeping and File Management
  • Data Entry & Maintenance
  • Cash Handling Operations/Management
  • Inventory Stocking & Management
  • Food/Beverage Preparation
  • Team Leadership & Employee Training
  • Efficient and Detail-Oriented

Timeline

Landscaper

Self/Lawn Dash Duo LLC
07.2023 - Current

Certified Yoga Instructor

Westcoast Fitness
04.2021 - 09.2022

Administrative Assistant

Dolly Mama Designs, Inc.
10.2019 - 05.2023

Co-Owner/Administrative Bookkeeper

Self/Banner Bay Plumbing LLC
06.2019 - 05.2022

Bookkeeping Assistant

Conan Fuel, LLC
09.2018 - 07.2019

Branch Supervisor

Columbia State Bank
08.2008 - 06.2013

Barista

Starbucks
05.2006 - 06.2014

New Accounts Representative

Kitsap Bank
04.2004 - 07.2008

Asst Manager, Barista & Cert. Tanning Consultant

Mystic Coffee & Tan
07.2002 - 03.2004

Immersive Meditation

Guided Meditation Framework

Certified Yoga Instructor RYT 250 - Yoga Instruction

Aura Wellness Center

Psychology

Tacoma Community College (Gig Harbor Campus)

High School Diploma -

South Kitsap High School
Jennifer Sack