Jennifer Salter
Southfield,MI
Summary
Caring Sales Counselor with strong communication skills to explain community amenities to prospective residents. Meeting established goals for prospective client contact and tours to achieve sales goals. Strong interpersonal and listening skills to develop loyal relationships.
Overview
17
17
years of professional experience
Work History
Family Sales Counselor
Cadillac Memorial West
Westland, MI
05.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Sold a range of products to meet customer needs. by explaining unique features and educating customers on proper application or usage.
- Provided accurate information about products, prices and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Built and maintained relationships with peers and upper management to drive team success.
Office Manager
Comprehensive Clinical Neurology
Southfield, Michigan
09.2009 - 04.2026
- Managed daily office operations for a neurology practice.
- Coordinated patient scheduling and appointment confirmations.
- Oversaw office supplies inventory and procurement processes.
- Monitored compliance with health regulations and safety standards.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Organized office events and meetings for team collaboration.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Some College - Business Development Management
Oakland Community College, Royal Oak MI
Skills
- Sales techniques
- Customer relationship management
- Sales presentations
- Closing deals
- Prospecting calls
- Price quote preparation
- Customer service
- Effective communication
- Presentation skills
- Time management
- Problem solving
- Adaptability
- Office administration
- Clerical support
- Scheduling coordination
- Bookkeeping
- Data analysis
References
References available upon request.
Timeline
Family Sales Counselor
Cadillac Memorial West
05.2026 - Current
Office Manager
Comprehensive Clinical Neurology
09.2009 - 04.2026
Some College - Business Development Management
Oakland Community College, Royal Oak MI