Jennifer Sampson
Las Vegas,NV
Summary
Accomplished Lead Patient Care Coordinator at Southwest Medical Group, adept in HIPAA Compliance and effective time management. Enhanced patient outcomes and staff productivity by over 20% through strategic scheduling and robust quality assurance measures. Excelled in fostering a positive work environment, demonstrating exceptional administrative supervision and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Lead Patient Care Coordinator
Southwest Medical Group
06.2022 - Current
- Maintained a high level of customer service while managing difficult situations or disputes involving patients or family members.
- Streamlined communication between healthcare providers, resulting in improved patient outcomes.
- Increased staff productivity by coordinating schedules, delegating tasks, and monitoring performance metrics regularly.
- Promoted a positive work environment through open lines of communication, regular feedback sessions, and team-building activities.
Education
Bachelor of Science - Healthcare Administration
Southwestern College
Wichita, KS12.2021
Skills
- HIPAA Compliance
- Effective Time Management
- Insurance Verification
- Scheduling Coordination
- Office Administration
- Quality Assurance
Timeline
Lead Patient Care Coordinator
Southwest Medical Group
06.2022 - Current
Bachelor of Science - Healthcare Administration
Southwestern College