Jennifer Sanchez
Woodbridge,VA
Summary
Committed and motivated individual with exceptional customer service, quick learner and takes great initiative utilizing communication and taking ownership to new projects.
Overview
5
5
years of professional experience
Work History
Assistant Sales Manager
Kohl's Sephora
07.2023 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and verify customer emails to generate a sales report.
- Monitored and assisted sales team with completing customer transactions and managing issues keeping a professional and efficient environment.
- Completed store opening and closing procedures by counting drawers and managing security.
- Developed strong client relationships for repeat business and increased referrals.
- Analyzed sales data regularly to recognize patterns, and input sales reports in a computer system.
Team Leader
Chuck E Cheese
10.2019 - 04.2022
- Coordinated private events, ensuring guests expectations were fulfilled.
- Assisted and trained new team members to execute jobs on time, with high quality customer service.
- Apply rules and policies to trainees, leading by example to demonstrate commitment and professionalism.
- Collected and handled money drawers, input closing and opening amounts into a computer system.
- Rebooted gaming machinery when they go down through a computer based system.
Education
Freedom High School
15201 Neabsco Mills Rd Woodbridge Va, 22191Skills
- Goals and performance
- Bilingual: Spanish and English
- Sales team supervision
- Data reporting
- Relationship building and management
- Staff training and development
- Inventory management
Timeline
Assistant Sales Manager
Kohl's Sephora
07.2023 - Current
Team Leader
Chuck E Cheese
10.2019 - 04.2022
Freedom High School
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