JENNIFER SANCHEZ
Yonkers,NY
Summary
Employee has some experience with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Westchester Medical PC
922 N Broadway Yonkers Ny
04.2024 - 12.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Helped patients complete necessary medical forms and documentation.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
BARISTA
PepsiCo
Hartsdale, New York
12.2023 - 03.2024
- Monitored inventory levels of supplies and restocked when necessary
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
- Operated cash registers to process customer payments
- Provided excellent customer service by responding to inquiries quickly and professionally
CASHIER
New Rochelle Farms
New Rochelle, New York
07.2023 - 12.2023
- Processed returns and exchanges of merchandise in accordance with store policies
- Performed other duties as assigned by management
- Issued receipts, refunds, credits or change due to customers
- Assisted customers over the phone regarding store operations, product information and order placement
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Answered customer questions and provided store information
Education
Medical Field -
Stepful
Yonkers, NY01.2025
BARISTA -
PepsiCo
Hartsdale05.2024
High School Diploma -
White Plains Senior High School
White Plains, NY06.2023
Skills
- Customer Assistance
- Cooperative Attitude
- Excellent Communication
- Fast Learner & Adapter
- Time management skills
- Patient scheduling
- Appointment management
- Patient registration
- Schedule coordination
- Call handling
- Telephone etiquette
- Front desk operations
- HIPAA guidelines
- Appointment scheduling
- Medical terminology
- Clerical support
Certification
-Online CMA Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Medical Receptionist
Westchester Medical PC
04.2024 - 12.2024
BARISTA
PepsiCo
12.2023 - 03.2024
CASHIER
New Rochelle Farms
07.2023 - 12.2023
Medical Field -
Stepful
BARISTA -
PepsiCo
High School Diploma -
White Plains Senior High School