Jennifer Sanchez
Houston
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
6
6
years of professional experience
Work History
Hairstylist/ receptionist
Belleza Latina Beauty Salon & Barber Shop
Houston
12.2021 - 02.2026
- Managed cash register transactions during checkout process.
- Upheld safety and sanitation standards to reduce salon risks.
- Utilized creative problem solving skills when dealing with difficult situations.
- Managed inventory levels of all necessary supplies needed for daily operations.
- Restocked work area and performed timely prep work.
- Ordered, displayed, and maintained supplies.
- Performed hair cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and sanitation of tools and workstations regularly.
- Managed appointment schedules to optimize client flow and service delivery.
- Demonstrated effective communication and customer service throughout appointments.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Tracked inventory of supplies used for styling services.
customer service cashier
H-E-B
11.2019 - 01.2023
- Performed store opening and closing duties as required.
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Maintained cleanliness at the checkout area by wiping down counters & sweeping floors as needed.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
- Processed returns and exchanges according to company policy in an efficient manner.
Education
Notary Public - Texas Notary Public Training Course
American Association of Notaries
08.2024 - 08.2024
Cosmetologist - Cosmetology Business
Houston Training Schools
High school -
Bellaire high school
Skills
- Quick Learner
- Business Management
- Sales expertise
- Strong Leader
- Restocking expertise
- Problem solving skills
- Detail oriented
- Organized
- Customer relationship management
- Inventory management
- Appointment scheduling
- Cash register operations
- Customer service
- Schedule management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Notary Public - Texas Notary Public Training Course
American Association of Notaries
08.2024 - 08.2024
Hairstylist/ receptionist
Belleza Latina Beauty Salon & Barber Shop
12.2021 - 02.2026
customer service cashier
H-E-B
11.2019 - 01.2023
Cosmetologist - Cosmetology Business
Houston Training Schools
High school -
Bellaire high school