Jennifer Sanders
Woodridge,IL
Summary
Dynamic receptionist with a proven track record at Oakbrook Behavior Health, excelling in appointment scheduling and customer relations. Enhanced operational efficiency through process improvements, while maintaining accurate patient records. Recognized for exceptional organizational skills and a commitment to creating a welcoming environment, ensuring high patient satisfaction and seamless communication.
Overview
16
16
years of professional experience
Work History
Receptionist
Oakbrook Behavior Health
04.2009 - Current
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues with professionalism.
- Maintained accurate patient records using electronic health record systems to enhance data integrity.
- Coordinated communication between patients and healthcare professionals to facilitate efficient care delivery.
- Trained new staff on reception protocols and patient interaction techniques to ensure high-quality service standards.
- Monitored inventory of office supplies, placing orders as necessary to maintain uninterrupted operations.
- Developed a welcoming environment that promotes patient comfort and satisfaction during visits.
- Implemented process improvements for office workflows, increasing operational efficiency and reducing wait times.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
Timeline
Receptionist
Oakbrook Behavior Health
04.2009 - Current
Similar Profiles
Daniel EadieDaniel Eadie
CNA - Certified Nursing Assistant at Oakbrook Health And Rehabilitation CenterCNA - Certified Nursing Assistant at Oakbrook Health And Rehabilitation Center
Katherine Lugo-DelgadoKatherine Lugo-Delgado
Provider Network Manager Sr. at Carelon Behavior Health (Subsidiary of Elevance Health)Provider Network Manager Sr. at Carelon Behavior Health (Subsidiary of Elevance Health)
Sheteria WatersSheteria Waters
Social Work Intern (Inpatient & Outpatient) at Texas Health Presbyterian Behavior HealthSocial Work Intern (Inpatient & Outpatient) at Texas Health Presbyterian Behavior Health
Allison HaganAllison Hagan
General Manager at Goldfish Swim SchoolGeneral Manager at Goldfish Swim School
Nicole TarlosNicole Tarlos
Stay at Home Mom at Stay At Home MomStay at Home Mom at Stay At Home Mom