Summary
Overview
Work History
Education
Skills
Volunteer Position
Timeline
Generic

Jennifer Santiago

Clover,SC

Summary

Honest, Responsible, and Values Driven. Experienced mortgage professional, proficient in a broad range of loan processing duties. Seeking a position that will utilize strong organizational and administrative skills, with opportunity to exercise tenacious work ethic, and gain greater experience. Solution oriented, resourceful and consistently striving for results! Experience in meeting deadlines in a fast paced work environment. Teamwork and relationship building is very important to achieve success.

Overview

29
29
years of professional experience

Work History

Team Lead - Loan Processor

Fairway Independent Mortgage Corporation
12.2020 - 10.2023
  • Proficient with Encompass
  • Skilled in Automatic Underwriting DU, LP
  • Experience in Conventional, FHA, VA and USDA loan types
  • Skilled in loan programs NCHFA, South Carolina Housing, Chenoa, Hometown Heroes
  • Ordering credit/ credit supplements
  • Ordering appraisals, title work, verifications of employment & verification of Mortgage
  • Requesting loan payoffs
  • Reviewing documents for accuracy and full completion
  • Reviewing assets, tax returns and employment documents
  • Processing loan from start to finish
  • Data Entry
  • Experience with Blend, Workday and Microsoft Office
  • Worked with borrowers via telephone to answer questions, process transactions, and resolve issues
  • Handled any conditions sent from underwriting departments
  • Set up and completed loan submission packages
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process
  • Provided quick turnaround times to maintain fast-past schedule
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation

Loan Processor - Closing Coordinator

American Security Mortgage Corp
01.2016 - 11.2020
  • Collaborates with various business departments throughout loan process to help get borrowers to closing
  • Order appraisals, final appraisals and title work
  • Follow up and ensure timely execution and task completion
  • Works closely with builders to get all relevant builder documentation needed for closing of new construction loans
  • Order home owner’s insurance and ensure borrower is properly insured
  • Upon final loan approved I obtain all pre-closing documents needed to place loan into closing
  • Work with closer to make sure attorney has received closing package, being available if any further documentation is needed
  • Coordinate closing schedules with attorneys and builders
  • Experienced as loan officer assistant/ loan setup.
  • Maintained checklists of required documentation and open issues affecting closings
  • Reviewed titles, insurance and flood zone certifications to meet closing standards for each property
  • Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation

Preschool Teacher

Good Sheppard Preschool
09.2015 - 05.2016
  • Provided leadership, direction, guidance and support to assigned classrooms
  • Able to work with multitude of personalities, able to connect with each child
  • Personal mission to encourage and develop each child
  • Help students in controlling their behavior using positive and appropriate techniques.

Bookkeeper

The Home Depot
01.1995 - 01.1998
  • Oversaw day-to-day bookkeeping, accounting and cash handling operations
  • Count and balance all tills for cash registers for the store
  • Process change for upfront registers
  • Keep Store safe balanced for accuracy
  • Balance all daily revenue media forms.

Education

Some College (No Degree) -

Catonsville Community College
Catonsville, MD

High School Diploma -

Catonsville Senior High School
Catonsville, MD
06.1993

Skills

  • Verbal and Written Communication
  • Organizational
  • Energetic and enthusiastic
  • Exceptional ability to multi-task
  • Honest, decisive, sound judgement
  • Relationship building
  • Excellent customer service
  • Government Lending
  • Information Verification
  • Data Entry
  • Processing Procedures
  • Financial Document Review
  • Microsoft Office
  • Oral and Written Comprehension

Volunteer Position

FiA Lake Wylie Regional Leader - non profit, no cost woman's workout group. April 2022 - Present

  • Oversee the daily functions of the entire region
  • Manage and monitor committees
  • Train and develop leaders within the region
  • Plan and coordinate fitness events
  • Maintain morale
  • Encourage members to do their best

Timeline

Team Lead - Loan Processor

Fairway Independent Mortgage Corporation
12.2020 - 10.2023

Loan Processor - Closing Coordinator

American Security Mortgage Corp
01.2016 - 11.2020

Preschool Teacher

Good Sheppard Preschool
09.2015 - 05.2016

Bookkeeper

The Home Depot
01.1995 - 01.1998

Some College (No Degree) -

Catonsville Community College

High School Diploma -

Catonsville Senior High School
Jennifer Santiago