Jennifer Sarris
Summary
Efficient Return Processing Associate known for high productivity and ability to complete tasks swiftly. Possesses specialized skills in inventory management, product inspection, and customer service communication. Excel in time management, problem-solving, and adaptability, ensuring smooth return processes and customer satisfaction.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Return Processing Associate
Macy's
China Grove, North Carolina
06.2026 - Current
- Processed returned merchandise using electronic scanning systems.
- Inspected items for damage and determined restock eligibility.
- Streamlined organization of returned items in designated processing areas to enhance retrieval efficiency.
- Coordinated with team members to optimize workflow and reduce processing time.
- Maintained cleanliness and organization of the return processing area.
- Trained new associates on return handling procedures to ensure compliance and consistency.
Fulfilment Specialist
Chewy Warehouse
Salisbury, NC
01.2025 - Current
- Fulfilled orders to meet daily objectives, contributing to overall customer satisfaction.
- Managed inventory levels to maintain seamless order fulfillment and reduce delays.
- Packaged customer orders with precision to ensure safe and accurate shipment.
- Operated warehouse equipment for efficient product handling.
- Followed safety protocols to ensure a secure work environment.
General Manager
Great Wolf Lodge
Concord, NC
08.2021 - 01.2025
- Oversaw daily operations, enhancing guest satisfaction and service excellence.
- Managed staff schedules, optimized workforce efficiency and coverage for peak service times.
- Trained team members on service standards and operational procedures, and improve team readiness.
Area Manager
Cedar Fair
Charlotte, North Carolina
05.2018 - 03.2019
- Oversaw daily operations of multiple amusement parks, ensuring seamless guest experiences and operational consistency.
- Managed team performance through targeted training and development initiatives, enhancing staff capabilities and service quality.
- Implemented safety protocols to safeguard guest and staff well-being, fostering a secure environment.
Education
Computer Science - Computer And Information Sciences
My Computer Career
Charlotte, North Carolina 05.2019 - 07.2021
Sevier Co. High
Sevierville, TNSkills
- Return processing
- Returns processing
- Order fulfillment
- Inventory management
- Item inspection
- Damage inspection
- Electronic scanning
- Customer service
Timeline
Return Processing Associate
Macy's
06.2026 - Current
Fulfilment Specialist
Chewy Warehouse
01.2025 - Current
General Manager
Great Wolf Lodge
08.2021 - 01.2025
Computer Science - Computer And Information Sciences
My Computer Career
05.2019 - 07.2021
Area Manager
Cedar Fair
05.2018 - 03.2019
Sevier Co. High