Jennifer Schaffer
Houston
Summary
Detail-oriented investigative researcher and regulated services professional with experience conducting structured interviews, analyzing complex documentation, and operating within state and federal compliance frameworks. Background in insurance, recruiting, and research-driven media production provides strong foundations in fact-gathering, documentation, risk assessment, and client-facing professionalism. Skilled at translating complex systems into clear, actionable reporting. Based in Houston and comfortable with field-based assignments and travel.
Overview
14
14
years of professional experience
Work History
Host, Researcher & Writer
Crude Acts (True Crime Podcast)
01.2021 - Current
- Conduct research on historical criminal cases using interviews and databases.
- Analyze investigative records and public documents.
- Translate complex criminal justice material into structured, factual narratives.
- Apply ethical frameworks and systems-level analysis in case review.
- Podcast ranks in top 25% of true crime podcasts.
- Transferable to Investigator Role:
- Criminal case analysis
- Evidence review
- Interview synthesis
- Investigative narrative construction
- Criminal justice literacy
Insurance Sales Specialist
Family First Life / EMG / Advocate Health
01.2019 - Current
- Interviewed prospective clients to gather detailed financial and personal data.
- Analyzed client needs and risk exposure before making recommendations.
- Maintained CRM systems and complete electronic documentation.
- Served as intermediary between insurance carriers and clients.
- Ensured accuracy and completeness of records in regulated environments.
- Transferable to Investigator Role:
- Interviewing skills
- Fact verification
- Documentation accuracy
- Case file organization
Owner / Principal Agent
Streamline Insurance Group
Houston, TX
01.2014 - 01.2024
- Founded and operated a regulated professional services agency.
- Conducted formal risk and liability assessments for individuals and families.
- Interpreted complex legal and policy language for clients.
- Worked within state and federal compliance frameworks.
- Maintained detailed electronic documentation and client records.
- Built long-term client relationships requiring discretion and ethical judgment.
- Applied analytical decision-making in high-stakes financial and legal contexts.
- Transferable to Investigator Role:
- Evidence evaluation
- Policy interpretation
- Structured interviews
- Regulatory compliance
- Report preparation
Director of Recruiting
Globe Life – Family Heritage Division
01.2012 - 01.2019
- Conducted structured candidate interviews and background evaluation.
- Managed individuals through selection and onboarding processes.
- Achieved #1 Recruiter Nationwide (2016).
- Participated in community outreach and public-facing professional events.
- Transferable to Investigator Role:
- Subject evaluation
- Professional interviewing
- Observational assessment
- High-volume case management
Education
Bachelor of Arts - Creative Writing
University of Houston
Master of Arts - Criminal Justice
Lamar University
01.2026
Skills
- Witness & Client Interviews
- Investigative Research
- Insurance & Risk Analysis
- Documentation & Reporting
- Compliance & Regulatory Frameworks
- CRM & Electronic Record Management
- Background Research & Data Analysis
- Ethical Decision-Making
- Public Records & Database Research
- Professional Client Communication
- Field Work Readiness
- CRM & Electronic Case Management
- Microsoft Office (Word, Excel, PowerPoint)
- Adobe Suite (InDesign, Photoshop, Illustrator)
- Online Research Databases
- Social Media & Digital Content Platforms
ADDITIONAL QUALIFICATIONS
- Experienced interpreting legal and policy documentation
- Strong written reporting skills
- Comfortable with public-facing and field-based responsibilities
- Houston-based and familiar with regional communities
- Professional discretion in sensitive subject matter
Timeline
Host, Researcher & Writer
Crude Acts (True Crime Podcast)
01.2021 - Current
Insurance Sales Specialist
Family First Life / EMG / Advocate Health
01.2019 - Current
Owner / Principal Agent
Streamline Insurance Group
01.2014 - 01.2024
Director of Recruiting
Globe Life – Family Heritage Division
01.2012 - 01.2019
Bachelor of Arts - Creative Writing
University of Houston
Master of Arts - Criminal Justice
Lamar University