Jennifer Schlott-Green
Levant,USA
Summary
Detail-oriented medical administrative professional skilled in medical records management, insurance verification, and scheduling. Supported multiple physicians as an administrative assistant and effectively handled receptionist responsibilities. Background in customer service roles highlights adaptability and a strong work ethic. Focused on enhancing patient experiences and contributing to healthcare excellence.
Overview
27
27
years of professional experience
Work History
Master Territory Merchandiser
Driveline Merchandise
Bangor, Maine
02.2026 - 06.2026
- Maintained strong rapport and effective communication with store staff and management to facilitate collaboration
- Multitask within one store as well as manage many stores through the day and week.
- Developed strategic merchandising plans to optimize product placement and enhance customer engagement.
- Conducted regular audits of merchandise displays to ensure compliance with brand guidelines.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Shift Lead
Walgreens
Fort Kent
03.2023 - 01.2025
- Monitored vendor relationships and tracked inventory levels to ensure stock availability.
- Organized and replenished shelves with products to enhance store presentation.
- Provided customer service
- Prepare bank deposits
- Oversaw daily safe management to ensure security of funds and confidential items.
- Check vendors and inventory
- Oversaw store operations in manager's absence, ensuring compliance with policies
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Mentored team members on customer service best practices, enhancing overall service quality.
- Trained new employees on operational procedures and safety protocols, fostering a knowledgeable workforce.
Assistant Store Manager
Family Dollar
Fort Kent
05.2022 - 03.2023
- Ensured vendors met standards and inventory was adequately stocked
- Organized and replenished shelves to maintain store presentation
- Perform opening and closing procedures for the store
- Check vendors and inventory
- Monitored safe for security and tracked cash transactions
- Delivered exceptional customer service to enhance shopping experience
- Directed store activities and staff in manager's absence to maintain service quality
Work Study
University of Maine at Fort Kent
Fort Kent
07.2007 - 02.2008
- Processed check-in and check-out of library materials, ensuring accurate tracking and availability
- Reshelved library materials to maintain organization and accessibility for patrons
- Responded to student and faculty inquiries about library materials and media, facilitating access to resources
- Managed incoming phone calls in a professional manner.
Unit Secretary
Central Maine Medical Center
Lewiston
01.2005 - 03.2007
- Managed patient admissions and discharges, ensuring compliance with hospital protocols.
- Enhanced accuracy of medical records with diligent data entry, ensuring up-to-date information for healthcare professionals.
- Coordinated communication between medical staff and patients to enhance care delivery.
- Maintained accurate medical records using electronic health record (EHR) systems to ensure data integrity.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
- Fostered a welcoming atmosphere at the reception area, greeting visitors warmly while maintaining confidentiality about patient matters at all times.
Cashier
Shaw’s
Lewiston
01.2004 - 01.2005
- Facilitated timely order fulfillment for customer satisfaction
- Handled cash and card payments to ensure smooth sales
- Handled coupon redemption to enhance customer savings
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Managed cash drawer, ensuring balanced transactions at shift end.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented efficient checkout processes, reducing wait times for customers.
- Resolved customer complaints effectively, maintaining satisfaction and loyalty.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Medical Office Assistant
Gastroenterology Consultants,Ltd
Virginia Beach, VA
07.1999 - 02.2002
- Assisted physicians with patient examinations, documenting findings accurately for medical records.
- Maintained inventory of medical supplies, coordinating with vendors to ensure timely procurement.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Efficiently managed large volume of work assignments while maintaining attention to detail and accuracy standards.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
Education
No Degree - Nursing
University of Maine At Fort Kent
Fort KentNo Degree - Medical Assisting
Andover College
LewistonSkills
- Customer Service-oriented
- Issue resolution
- Strong problem solver
- Data accuracy
- Document and data processing
- Office administration
- Microsoft Word
- Attention to detail
- Independent worker
- Professional and mature
- Medical terminology
Timeline
Master Territory Merchandiser
Driveline Merchandise
02.2026 - 06.2026
Shift Lead
Walgreens
03.2023 - 01.2025
Assistant Store Manager
Family Dollar
05.2022 - 03.2023
Work Study
University of Maine at Fort Kent
07.2007 - 02.2008
Unit Secretary
Central Maine Medical Center
01.2005 - 03.2007
Cashier
Shaw’s
01.2004 - 01.2005
Medical Office Assistant
Gastroenterology Consultants,Ltd
07.1999 - 02.2002
No Degree - Nursing
University of Maine At Fort Kent
No Degree - Medical Assisting
Andover College