Jennifer Schmitt
Watertown,WI
Summary
Strategic, business-minded Healthcare IT Leader combining an MBA in Healthcare Administration & Business Analytics with a robust background in department operations and clinical applications. Proven track record executing agile technology implementations, managing multi-tier application workflows, and leading cross-functional teams. Expert at supervising clinical personnel, optimizing department budgets, and translating executive-level goals into scalable, secure technology solutions. Eager to step into the Director of IT&S role at Watertown Regional Medical Center to spearhead high-impact IT strategies, ensure strict HIPAA compliance, and enhance operational efficiency across hospital and clinic networks.
Overview
6
6
years of professional experience
Work History
Electronic Health Record (EHR) Analyst I
Rogers Behavioral Health
Oconomowoc, WI
01.2024 - Current
- IT Strategic Alignment: Managed the lifecycle design, implementation, and integration of core clinical application components across multiple technology solution areas, ensuring direct alignment with hospital strategic goals.
- Agile Project Leadership: Championed agile development methodologies within self-organizing scrum teams, successfully driving technology optimizations and reducing system integration deployment timelines.
- Cross-Functional Collaboration: Partnered with Clinical Technology Services teams and executive administrative stakeholders to build high-efficiency application workflows, drastically improving clinical end-user experience.
- Operations & Incident Management: Directed first-tier issue support and led incident response efforts for assigned core healthcare application environments, ensuring minimum downtime for critical care systems.
- Compliance & Systems Auditing: Enforced rigid data integrity, privacy, and security protocols across all assigned EHR ecosystems, upholding strict compliance with HIPAA and hospital information systems standards.
Transcranial Magnetic Stimulation (TMS) Coordinator / Supervisor
Rogers Behavioral Health
Oconomowoc, WI
01.2020 - 01.2024
- Departmental Leadership: Directed the administrative and clinical operations of the TMS Department, supervising a team of technicians and establishing high quality and training care standards.
- Staff Development & Training: Architected and facilitated comprehensive training programs for new and existing TMS staff members, ensuring operational efficiency and compliance with clinical protocols.
- Program & Schedule Management: Maintained oversight of master program scheduling, resource allocation, and daily department logistics to maximize patient throughput and minimize operational friction.
- Financial & Insurance Operations: Supervised all department financial and insurance-related services, navigating pre-authorizations, medical billing compliance, and revenue-cycle integrity.
- Strategic Growth & Education: Led outreach and education initiatives targeting patients and physicians to drive community awareness, successfully accelerating the expansion and utilization of TMS services.
Education
Master of Business Administration - Business Analytics and Healthcare Administration
Carroll University
Waukesha, WI05-2024
Bachelor of Science - Psychology
Carroll University
Waukesha, WI05-2007
Skills
- Healthcare Systems: Cerner, ObservSmart, Dragon, Imprivata
- Methodologies: Agile, Scrum Frameworks, Daily Standups, Change Management, Staff Training & Leadership ITIL
- Analytics & Business Tools: Microsoft Office Suite (Advanced Excel, PowerPoint), Revenue Cycle & Billing Basics
- Change management
- Collaboration and Team building
- Crisis Intervention, and High-Stress Decision Making
- Clinical Workflow & Patient-Centric Operations
- Regulatory Compliance, Quality Assurance (QA), or Healthcare Standards Adherence
- Cross-Generational & Diverse Communication
- Risk Mitigation, Behavioral De-escalation,
Core Competencies
- IT Strategic Planning & Governance
- Healthcare Administration & Analytics
- Full Lifecycle EHR Implementation
- Personnel Supervision & Training
- Agile/Scrum Project Management
- Cybersecurity & Data Privacy (HIPAA)
- Financial & Insurance Operations
- Vendor Management & Cost-Optimization
Timeline
Electronic Health Record (EHR) Analyst I
Rogers Behavioral Health
01.2024 - Current
Transcranial Magnetic Stimulation (TMS) Coordinator / Supervisor
Rogers Behavioral Health
01.2020 - 01.2024
Master of Business Administration - Business Analytics and Healthcare Administration
Carroll University
Bachelor of Science - Psychology
Carroll University