Jennifer Scruggs
Stapleton,GA
Summary
Dedicated nurse manager with over 9 years of outpatient hemodialysis with extensive experience in managing nursing operations and optimizing patient care. Proficient at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability. As an internal leader, I have developed a strong understanding of the organization's mission, values, and operational expectations. I am eager to leverage my leadership experience, operational knowledge, and commitment to excellence to excel as a Clinic Manager while continuing to support organizational growth, employee engagement, and exceptional patient care.
Overview
10
10
years of professional experience
Work History
Nurse Manager
Innovative Renal Care
Louisville, GA
08.2022 - Current
- Oversee daily operations of the dialysis clinic to ensure safe, efficient, and high-quality patient care.
- Oversee patient admissions, transfers, discharges, and continuity of care.
- Monitor clinical quality indicators, including hospitalization rates, infection rates, vascular access outcomes, adequacy of dialysis, and patient satisfaction.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Demonstrated flexibility by providing nursing support across multiple dialysis clinics to meet staffing and patient needs.
- Collaborate with interdisciplinary teams members to improve patient outcomes.
- Participate in QAPI meetings to discuss patient status, census changes, and patient complaints and concerns.
- Participated in clinic readiness for regulatory surveys.
- Stepped in as Clinic Manager for short periods of time.
- Conduct infection control audits to ensure adherence to infection control protocols.
- Monitor hospitalization and infection trends to develop strategies that reduce readmissions and prevent infections.
- Ensure timely follow-up on abnormal lab values and clinical findings and collaborate with providers to adjust treatment plans.
- Ensure staff are trained in disaster response, fire safety, and emergency dialysis procedures.
Registered Nurse
Innovative Renal Care
Louisville, GA
02.2020 - 08.2022
- Collaborated with interdisciplinary team members to ensure comprehensive care for all patients undergoing dialysis.
- Educated patients on their treatment plans, medications, and dietary restrictions to promote adherence.
- Reduced complications by accurately assessing patients'' needs and adjusting treatment plans accordingly.
- Established strong rapport with patients through active listening skills, empathy, and genuine concern for their wellbeing during treatment sessions.
- Assisted in training new staff members on dialysis procedures, policies, and equipment usage ensuring consistent high standards of patient care across the unit.
- Administered medications and treatment to patients and monitored responses.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Certified Clinical Hemodialysis Technician
American Renal Associates
Louisville, GA
12.2016 - 02.2020
- Administered hemodialysis treatments ensuring patient safety and comfort.
- Monitored vital signs and documented patient responses during procedures.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
Education
Associate of Science - Nursing
Augusta Technical College
Augusta, GA12-2019
Skills
- Strong clinical judgment
- Vascular access management
- Teamwork and cooperation
- Patient and family education
- Compassionate care
- Infection prevention and control
- Interdisciplinary team collaboration
- Time management and organization
- Effective communication
- Critical thinking
Accomplishments
Awarded Everyone Counts certificate for exceptional teamwork, flexibility, and consistently demonstrating a willingness to support colleagues and assist wherever needed to ensure quality patient care and operational success.
Timeline
Nurse Manager
Innovative Renal Care
08.2022 - Current
Registered Nurse
Innovative Renal Care
02.2020 - 08.2022
Certified Clinical Hemodialysis Technician
American Renal Associates
12.2016 - 02.2020
Associate of Science - Nursing
Augusta Technical College