Jennifer Sebring
Alamogordo,NM
Summary
To obtain and excel in a position as Human Resource Liaison within AEDC, 704th Test Group, 704th Test Support Squadron at Holloman Air Force Base, Alamogordo, NM. Well-organized professional equipped with a broad background in administrative roles. Personable and energetic professional committed to delivering excellence in all facets of Human Resources.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist/Assistant Office Manager/Treatment Coordinator
Mountain View/Sky View Dental
03.2023 - Current
- Face of the practice, greets all patients, guides new patients with on-boarding paperwork, schedules, reschedules, and updates patient records as needed while maintaining and managing patient records in accordance with current security and privacy requirements
- Responsible for preparing patient charts for Dentists and Hygienists providers and communicating with insurance providers to reconcile insurance care and patient copay requirements
- Responsible for maintaining and ensuring daily schedule meets production goals, all while performing general front office roles and responsibilities.
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Receptionist/Volunteer Cheer Coach
Alamogordo Public Schools
07.2019 - Current
- Greet all persons entering school, sign in students and issue passes to release students, answer phones and direct calls to appropriate locations, input attendance into computer database, input registration into database
- Designed and programed power point presentations to broadcast throughout multiple tv’s in school.
Radio Personality
Burt Broadcasting Inc
06.2019 - 01.2023
- Co-Host/radio personality for local radio station morning show, assists in interviewing special guests and community leaders to include Holloman AFB Commander and staff
- Perform live remotes during public events, enhancing community relations by interviewing key speakers while promoting local businesses
- Continuously developing fresh ideas for contests and business promotions
- Manages morning show schedule to maintain timeliness and efficiency.
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Prepared [Number] daily stories to discuss during broadcasts.
- Participated in team brainstorming sessions to generate new ideas for programming and promotional campaigns that attracted new listeners.
- Enhanced community engagement by organizing and hosting local events, promoting positive brand awareness for the radio station.
- Expanded listenership by consistently delivering high-quality broadcasts that entertained, informed, and engaged audiences.
Receptionist/Manager/Front Desk
Secret Escape Salon / Tanning
08.2016 - 07.2019
- Manage the day-to-day operation of the salon, to include sales, multiple salon product purchasing accounts, advertising, organizing special events
- Focal point for collaborating with the Miss New Mexico / Miss New Mexico’s Outstanding Teen pageant programs for hair and makeup
- Also, responsible for answering phones and passing messages to staff, processing sales within the salon, manage six personal hair-dressers schedules and appointments.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Continuously improved front desk operations by staying current on industry best practices and incorporating relevant tools and technologies into daily workflows.
- Collaborated with the marketing team in creating promotional materials for reception areas, effectively promoting company services and offerings.
Education
Licensed - Massage Therapy
Cleveland Institute of Medical Massage
Cleveland, OH06.2003
Diploma -
Nordonia High School
05.2001
Skills
- Highly effective communicator, very independent and self-motivating, working knowledge of Microsoft Word, Excel, and Power Point and Adobe Acrobat
- Office Organization
- Appointment Scheduling
- Maintaining cleanliness
- Schedule Management
Awardsandacknowledgements
- Instrumental in local radio station being Awarded BEST morning show for the state of New Mexico for the year 2022.
- President of my children’s school PTA for two years.
- Commissioner of a youth football league, coached Volleyball, Gymnastics, and Cheer.
- On the board of education for Trinity Lutheran Church for two years.
Certification
NHAA Level 2 Cheer Coach Certification
Timeline
Receptionist/Assistant Office Manager/Treatment Coordinator
Mountain View/Sky View Dental
03.2023 - Current
Receptionist/Volunteer Cheer Coach
Alamogordo Public Schools
07.2019 - Current
Radio Personality
Burt Broadcasting Inc
06.2019 - 01.2023
Receptionist/Manager/Front Desk
Secret Escape Salon / Tanning
08.2016 - 07.2019
Licensed - Massage Therapy
Cleveland Institute of Medical Massage
Diploma -
Nordonia High School
NHAA Level 2 Cheer Coach Certification
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