Jennifer Secrest
Waynesboro,PA
Summary
Detail-oriented professional with extensive experience in data entry and customer service, notably at Direct Mail Processors. Proven ability to ensure data accuracy and confidentiality while enhancing customer satisfaction. Skilled in Microsoft Excel and adept at multitasking, consistently achieving team goals through reliability and strong communication.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Direct Mail Processors
10.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Crew Member
Wendy's
09.2022 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Warehouse Worker
Amazon Prime Products
04.2021 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier
Rutter's
05.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
GED -
05-2006
Skills
- Data entry
- Microsoft Excel
- Data verification
- Confidentiality adherence
- Customer service
- Attention to detail
- Customer Service-oriented
Timeline
Data Entry Clerk - Direct Mail Processors
10.2024 - Current
Crew Member - Wendy's
09.2022 - 10.2024
Warehouse Worker - Amazon Prime Products
04.2021 - 05.2022
Cashier - Rutter's
05.2017 - 05.2018
Gaithersburg High School - GED,
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