Jennifer Senese
Cape Coral,FL
Summary
Most of my career i have been in the Medical/Dental field but I have experience in customer service, billing, scheduling, marketing just to name a few. I’m a quick learner with a great work ethic. I enjoy working with people and learning new things. Authorized to work in the US for any employer.
Overview
19
19
years of professional experience
Work History
Medical Assistant/Office Assistant
Urology Specialists
Fort Myers, Florida
09.2022 - 02.2023
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- EMR system Athena and Epic
- Relayed messages from patients to physicians about concerns, condition updates to facilitate treatment.
- Assessed patents and documented their medical histories.
Retail Merchandiser
SAV
Fort Myers, Florida
07.2021 - 06.2022
- Maintains customer relationships by visiting with store managers, department managers, and employees
- Answers questions, responding to special requests, and describes product features
- Maintains store shelves by observing displays of company products, removing damaged or freshness- dated products, tidying store shelves, and providing optimum display of products
- Maintains inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products
- Completes call report by observing display and pricing of competitors’ products
- Provides information by reporting growth, expansion, or closing of retail locations in assigned territory
- Maintains quality results by following and enforcing standards
- Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Surgical Dental Assistant
Northern Lakes Oral Surgery
Grayslake, IL
12.2015 - 05.2021
- Documented patient information obtained from interviews
- Assessed patients and documented their medical histories
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Assisted surgeon in oral surgical procedures
- Assisted in administering anesthesia for surgical procedures
- Monitored and registered patient care during procedures
- Assisted in monthly marketing dental campaigns
- Managed various general office duties such as patient scheduling, completing insurance forms and monthly invoice statements to patients
- Performed monthly inventory for office and medical supply counts.
Medical Assistant
Pediatric Associates
Fox River Grove, IL
10.2003 - 08.2013
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Documented patient information obtained from interviews
- Performed basic physical assessments of newborns and infants
- Assessed patients and documented their medical histories
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Performed monthly inventory and maintained office and medical supply counts
- Performed vitals and assisted in administering injections and urinalysis
- Provided patient education
- Accurately recorded and reported test results according to established procedures.
Education
High School Diploma -
Ridgewood High School
05.1985
Skills
- Dental assisting
- EMR systems
- Dental office experience
- Medical office experience
- Dental receptionist
- Computer skills
- Medical receptionist
- Insurance verification
- Medical scheduling
- Medical terminology
- Laboratory experience
- Microsoft Office
- Medical billing
- Typing
- Communication skills
- ICD-10
- Medical Records
- Anatomy Knowledge
- Chairside Assisting
- Patient Care
- CPR/AED
- Assessments
- Customer focus & orientation
- Responding to customer situations with sensitivity
- Protecting patient privacy
- Understanding privacy rules and regulations associated with patient records
Timeline
Medical Assistant/Office Assistant
Urology Specialists
09.2022 - 02.2023
Retail Merchandiser
SAV
07.2021 - 06.2022
Surgical Dental Assistant
Northern Lakes Oral Surgery
12.2015 - 05.2021
Medical Assistant
Pediatric Associates
10.2003 - 08.2013
High School Diploma -
Ridgewood High School
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