Jennifer Serrano
Indianapolis,IN
Summary
Detail-oriented medical assistant with bilingual communication skills. Experienced in clinical tasks, documentation, and patient support, ensuring compliance and quality of care.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Shalom Health Care Center
Indianapolis, Indiana
01.2025 - Current
- Record vital signs, perform EKGs, and administer injections under provider supervision.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintain accurate documentation using eClinicalWorks (ECW) to ensure compliance and quality of care.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Maintained accurate patient records and updated medical histories promptly.
Warehouse Packer
SP Richards
Indianapolis, Indiana
05.2023 - 11.2024
- Pack products accurately for shipment to ensure timely delivery.
- Label packages clearly and prepare them for distribution logistics.
- Labeled boxes, containers, and pallets for shipment purposes.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
Team Member
Chick-fil-A
Indianapolis, Indiana
08.2022 - 05.2023
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team members to maintain cleanliness and organization.
- Handled cash transactions accurately at the register.
- Resolved customer complaints promptly and professionally.
- Stocked supplies and maintained inventory levels for smooth operations.
Education
High School Diploma -
Pike High School
Indianapolis, IN06-2023
Skills
- Problem solving
- Time management
- Fast learner
- Bilingual communication
- Clinical Skills
Timeline
Medical Assistant
Shalom Health Care Center
01.2025 - Current
Warehouse Packer
SP Richards
05.2023 - 11.2024
Team Member
Chick-fil-A
08.2022 - 05.2023
High School Diploma -
Pike High School