Jennifer Sesmas
Duncanville,TX
Summary
Experienced and detail-oriented warehouse professional with 5+ years of experience in order fulfillment and inventory management. Strong focus on team collaboration and a commitment to safety protocols. Reliable in managing inventory, ensuring accurate order fulfillment and maintaining a safe working environment.
Overview
12
12
years of professional experience
Work History
Fulfillment Associate
Amazon
03.2020 - 03.2026
- Operated warehouse equipment to efficiently pick, pack, and ship customer orders.
- Maintained accurate inventory records through regular cycle counts and audits.
- Collaborated with team members to optimize workflow and minimize delays.
- Adhered to safety protocols while handling products in fast-paced environment.
- Assisted in training new associates on best practices for order fulfillment.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Sales Associate
Alpha Vitality
09.2018 - 02.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of store promotions and product features to drive sales.
- Organized merchandise displays to optimize visual appeal and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Developed strong customer relationships through exceptional service and follow-up communication.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Conducted inventory checks regularly to support stock management and minimize discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Host
Olive Garden
06.2014 - 08.2018
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with team members to enhance overall guest experience.
- Responded to guest inquiries and concerns, resolving issues effectively.
- Monitored dining flow to optimize seating capacity during peak hours.
- Participated in training new hosts on customer service standards and protocols.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Duncanville High School
Duncanville, TX06.2016
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Accuracy
- Order Fullfillment
- Time management
Timeline
Fulfillment Associate
Amazon
03.2020 - 03.2026
Sales Associate
Alpha Vitality
09.2018 - 02.2020
Host
Olive Garden
06.2014 - 08.2018
High School Diploma -
Duncanville High School