Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sessions

Meriden,CT

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled professional with expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable experiences.

Overview

20
20
years of professional experience

Work History

Server / Bartender / Host / Take-Out

ATC South Street
Litchfield, CT
08.2024 - Current
  • Provide exceptional customer service by welcoming guests, taking orders, and ensuring a memorable dining experience.
  • Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages, maintaining high standards of quality and presentation.
  • Educate guests on menu items, including food pairings, dietary restrictions, and ingredient sourcing, to enhance their dining experience.
  • Maintain a clean and organized bar and dining area, adhering to health and safety regulations, while ensuring a welcoming atmosphere.
  • Handle cash and credit transactions efficiently, accurately processing payments, and managing the cash register.
  • Participate in ongoing training and development sessions to stay current with industry trends, and enhance service skills.

Co-Owner

Juggernaut Apparel
Palm Coast, FL
02.2020 - 07.2024
  • Co-founded and managed a youth sports apparel brand during the COVID-19 pandemic, successfully navigating challenges to build a resilient business focused on serving young athletes.
  • Developed and executed innovative marketing strategies to increase brand visibility, leveraging social media, community outreach, and partnerships with youth sports organizations.
  • Traveled to youth wrestling tournaments across the country to promote the brand, engage with customers, and gain insights into market trends and athlete needs.
  • Set up storage units across the country, as well as utilizing a home garage, for efficient inventory management and order fulfillment, ensuring timely delivery of products to customers.
  • Designed and created graphic artworks for t-shirts and other apparel, enhancing product appeal, and aligning designs with customer preferences and sport themes.

Server / Bartender

Ruby Tuesday
Gainesville, FL
06.2013 - 03.2016
  • Delivered exceptional dining experiences by providing high-quality service and maintaining a welcoming atmosphere.
  • Handled customer inquiries and complaints with professionalism, enhancing overall guest satisfaction.

Server / Bartender

Rainforest Cafe
Farmington, CT
10.2005 - 02.2012
  • Trained and mentored new bartenders, ensuring adherence to company standards, and enhancing team performance.
  • Championed an organized bar environment, maintaining inventory control, and complying with health and safety regulations.

Education

Bachelor of the Arts - Psychology

Central Connecticut State University
New Britain, CT
01.2010

Skills

  • Customer Service Skills
    - Excellent interpersonal and communication skills
    - Ability to build rapport with diverse customers
    - Conflict resolution and problem-solving abilities
    - Strong listening skills to understand customer needs
  • Organizational Skills
    - Inventory management and order fulfillment
    - Time management and multitasking in high-pressure environments
    - Attention to detail in product presentation and service execution
  • Leadership and Teamwork Skills
    - Experience in training and mentoring staff
    - Ability to collaborate effectively within a team
    - Strong leadership skills in managing business operations
  • Adaptability and Flexibility
    - Ability to thrive in dynamic and fast-paced environments
    - Willingness to learn and adapt to new tasks and challenges

Timeline

Server / Bartender / Host / Take-Out

ATC South Street
08.2024 - Current

Co-Owner

Juggernaut Apparel
02.2020 - 07.2024

Server / Bartender

Ruby Tuesday
06.2013 - 03.2016

Server / Bartender

Rainforest Cafe
10.2005 - 02.2012

Bachelor of the Arts - Psychology

Central Connecticut State University

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