In my free time I enjoy spending time with family and friends and being involved in community outreach with my church Also I enjoy watching college football
Jennifer Sexton
Scottsboro
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Police Communications Dispatcher/911 Emergency Dispatcher
Scottsboro Police Dept
10.2020 - Current
- Operated multi-line radio systems to communicate effectively with field personnel.
- Monitored emergency and non-emergency calls, prioritizing response urgency and resource allocation.
- Documented detailed incident reports ensuring accurate information transfer to responding units.
- Coordinated communication between law enforcement agencies, enhancing interdepartmental collaboration.
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Supported fellow dispatchers when needed, fostering teamwork within the department.
- Participated in ongoing training for improved knowledge about protocols, policies, and procedures related to police communications work.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Assisted callers in emergency situations with appropriate information and support.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
Restaurant Manager
SUBWAY®Restaurants
05.2005 - 09.2020
- Oversaw daily restaurant operations, ensuring high standards of service and quality.
- Developed staff training programs to enhance team performance and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed vendor relationships to ensure timely delivery of high-quality supplies.
- Monitored compliance with health and safety regulations, maintaining industry standards.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
High School Diploma -
Scottsboro High School
Scottsboro, ALNo Degree -
Northeast Alabama Community College
Rainsville, ALSkills
- Situational awareness
- Public safety awareness
- Incident documentation
- Information gathering
- Data entry
- Multi-line phone system
- Records maintenance
- Confidentiality
- Caller engagement
- Teamwork
- Attention to detail
- Listening skills
- Dependable and responsible
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Adaptability and flexibility
- Information documentation
- Professionalism
Interests
Timeline
Police Communications Dispatcher/911 Emergency Dispatcher
Scottsboro Police Dept
10.2020 - Current
Restaurant Manager
SUBWAY®Restaurants
05.2005 - 09.2020
High School Diploma -
Scottsboro High School
No Degree -
Northeast Alabama Community College