Jennifer Shehan

• Advocated for patient needs, contributing to improved satisfaction and well-being.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Submit a log to the state of NC each month outlining patient admissions.
• Work closely with Social workers to educate patients on the VTC program and ensure they speak to a VTC staff member when they are enrolled.
• Submit and maintain work orders.
• Help staff with tech support when I can.
• Answered phones, maintained record of patients admissions and discharges.
• Ordered and stocked Unit supplies.
• Educated patients on the IVC and Voluntary processes and signed paperwork with them.
• Made sure staff members had paper documents as needed.
• Maintained Admission and discharge folders with literature for patients to reference.
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• File all IVC paperwork and upload it to the File and Serve portal.
• Maintain a clean nurses station.
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• Assisted optometrists in conducting eye examinations and providing patient care.
• Educated patients on proper contact lens usage and eyewear maintenance.
• Managed inventory of optical products, ensuring availability for patient needs.
• Streamlined appointment scheduling process to enhance patient flow and satisfaction.
• Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
• Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
• Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.
• Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
• Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Performed cash, card, and check transactions to complete customer purchases.
• Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Monitored vital signs, promptly reporting changes to medical personnel for timely intervention.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.

• Assisted clients with daily living activities to enhance quality of life.
• Administered medications and monitored health conditions for consistent care.
• Coordinated transportation for clients to medical appointments and social events.
• Implemented safety measures to ensure a secure environment for clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Provided compassionate personal care to patients, enhancing comfort and dignity in daily activities.
• Collaborated with interdisciplinary teams to coordinate comprehensive end-of-life care for patients.
• Educated families on caregiving techniques, fostering a supportive home environment for patients.
• Documented patient progress accurately, contributing to effective communication within healthcare team.
• Implemented infection control measures consistently, promoting safety for patients and staff alike.
• Advocated for patient needs, ensuring that emotional and physical well-being were prioritized in care delivery.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Maintained complete confidentiality with patient information to provide professional, secure medical services.
• Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Provided patients with assistance with activities of daily living and obtained and charted vital signs.

Reported to RN or LPN when needed.

Kept patient rooms clean and free of clutter.

Engaged with patients during activities.