Jennifer Sherk
Garden City
Summary
Dynamic restaurant professional with a strong background in customer service and reservation management. Known for effective communication and team collaboration, ensuring exceptional guest experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Art & Jakes Sports Bar
Northville
03.2026 - Current
- Welcomed guests with a friendly demeanor upon arrival at the sports bar.
- Managed reservations and seating arrangements for optimal guest experience.
- Monitored dining room flow to efficiently manage guest wait times.
- Assisted servers by communicating guest needs and requests promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained cleanliness and organization of the front entrance area.
Front Desk Clerk
Launch Trampoline Park
Novi
03.2025 - 06.2025
- Managed reservations and coordinated guest requests effectively.
- Handled cash transactions and processed payments accurately at the front desk.
- Greeted guests warmly and assisted with initial check-in procedures.
- Assisted in resolving guest inquiries and concerns promptly and courteously.
- Collaborated with team members to ensure smooth daily operations within the park.
Front Desk Clerk
Airtime Trampoline Park
Westland
06.2023 - 02.2025
- Checked customers in efficiently at front desk to ensure smooth arrivals. and hosted parties.
- Completed day-to-day duties to maintain operational efficiency and customer satisfaction. accurately and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Lutheran High
Westland06-2026
Skills
- Reservation management
- Table management
- Dining room management
- Greeting guests
- Event coordination
- Customer service
- Take-out service
- Cash register operation
- Front-of-house efficiency
- Room management
- Team collaboration
- Conflict resolution
- Multi-line telephones
- To-go order management
- Phone etiquette
Timeline
Restaurant Hostess
Art & Jakes Sports Bar
03.2026 - Current
Front Desk Clerk
Launch Trampoline Park
03.2025 - 06.2025
Front Desk Clerk
Airtime Trampoline Park
06.2023 - 02.2025
High School Diploma -
Lutheran High