Jennifer Shigley

AnswerNet

Great Falls, MT

05.2024 - Current

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Oversaw product development initiatives from concept through completion stages.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Monitored progress by establishing plans, budgets and measuring results.
Formed and sustained strategic relationships with clients.