Jennifer Shoemake

• Provide coaching and conduct training on product knowledge, sales techniques, and store policies.

• Help improve team confidence, product knowledge, and communication skills.

• Use sales techniques and product knowledge to meet and exceed sales goals.

• Resolve customer issues and ensure every customer receives a high level of service.

• Assist with displaying merchandise and creating displays to promote sales. In conjunction with management, guide the team to achieve daily goals.

• Oversee tasks related to store upkeep, such as filling the sales floor and processing shipments.

• Keep management informed about product levels, sales performance, and project progress.

• Assist with staffing, labor cost control, and other administrative duties as needed.

• Customer Service: Greet customers, help them find merchandise, and provide a positive shopping experience

• Sales: Promote products, upsell, and drive sales.

• Merchandise: Stock, rotate, and face merchandise, and build displays

• Store Operations: Open and Close the store, clean the store, and take out the trash

• Cash Register: Operate the cash register, scan items, and collect payment

• Team Management: Train, Coach, and provide feedback to sales associates

• Company Policies: implement and enforce company policies and procedures

• Planograms: Read and follow planograms and merchandise presentation guidance

• Bank Deposits: Make bank deposits and assist with cashier accountability

• Store Management: Perform duties typically performed by the store manager or the assistant store manager when they are absent

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling

• Customer Service: Helping customers and providing effective customer service

• Sales: Helping to generate sales and maximize profitability

• Following policies: Complying with all Cato Corporation policies, procedures, rules, and regulations