Open To Work
Jennifer Sicairos
Brijay Automotive Group
Glendale,Az
Work Preference
Desired Job Title
UnderwriterCustomer Care RepresentativeAccount RepresentativeLoan AnalystWork Type
Full TimeSeasonal WorkImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionPersonal development programsSummary
Underwriting professional committed to excellence and efficiency. Skilled in analyzing complex data and making informed risk assessments that align with business objectives. Known for fostering collaboration and delivering consistent results through adaptability and teamwork. Expertise in policy evaluation and client relations.
1
Language
9
years of professional experience
Work History
Service Advisor
1 Year 6 Months- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently in a high stress environment.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Coordinated the end-to-end sales workflow, from executing pre-appointment confirmation contact chains to logging call outcomes and managing customer appointments.
- Authored and audited physical and digital deal files, verified state-approved IDs, and collected critical funding stipulations, including Proof of Income (POI) and Proof of Mail (POM).
- Evaluated credit reports and financial statements to assess borrower eligibility and risk factors.
Sales Representative
3 Years 4 Months- Handled inbound/outbound phone inquiries, managed appointment scheduling, and accurately routed key client messages to ensure seamless customer service.
- Negotiated prices and terms of sales with potential customers to reach a mutually beneficial agreement.
- Assisted clients through the full sales lifecycle, from vehicle selection to financing approval and final handover.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
Receptionist
2 Years- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Coordinated communication between clients and legal staff to streamline case management workflows.
- Maintained organized filing systems for legal documents, enhancing retrieval efficiency and accuracy.
- Assisted in preparing court documents and correspondence, ensuring compliance with legal standards.
Afterschool Care Volunteer
1 Year 2 Months- Supervised daily operations, ensuring a safe and supportive environment for participants.
- Developed and implemented engaging educational activities for diverse groups of children.
- Collaborated with local organizations to enrich program resources and opportunities.
Care Giver
9 Months- Assisted the lead teacher by watching over the kids, serving meals, and cleaning up the classroom for the following day.
Education
Graduated - Two years of French, Varsity Cheer
Skills
Underwriting verification
Customer relationship management
Problem-solving
Contract negotiation
Detail-Oriented
Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Brijay Automotive Group
02.2025 - Current
Sales Representative
TrueDrive
10.2021 - 02.2025
Receptionist
Thomas Law Firm
10.2019 - 10.2021
Afterschool Care Volunteer
City of Glendale
08.2018 - 10.2019
Care Giver
Kids Country Club
11.2017 - 08.2018
Washington High School
Graduated from Two years of French, Varsity Cheer