Jennifer Sifonte
Port Saint Lucie,FL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Facilities Engineer Coordinator II
Cleveland Clinic Tradition Hospital
Port St. Lucie, FL
10.2025 - Current
- Managed facility maintenance schedules to ensure optimal operational efficiency.
- Managed vendor relationships for services and supplies procurement.
- Coordinated repairs and upgrades for building systems and equipment.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Coordinated attendance tracking and absence reporting for staff members.
- Managed timekeeping records for employees across multiple departments.
- Coordinated facility maintenance schedules to ensure operational efficiency.
Front Desk
Marriott Vacations Worldwide
Port Saint Lucie, FL
06.2024 - Current
- Greet guests warmly and provide a positive first impression.
- Process check-ins by verifying guest information and assigning rooms and keys.
- Handle check-outs, calculate bills, and process payments via cash, check, or credit card.
- Respond to guest inquiries, requests, and complaints in a friendly and efficient manner.
- Manage online, phone, and in-person room reservations.
- Coordinate with housekeeping, room service, and other departments to meet guest needs.
- Maintain an organized and tidy front desk area.
- Answer and direct phone calls to appropriate personnel.
- Provide guests with information about hotel amenities, services, and local attractions.
- Facilitate correspondence with guests, such as confirming bookings via email.
- Balance the cash drawer and handle financial transactions.
- Perform clerical tasks like sorting mail and filing documents.
- Utilize hotel management software to manage guest information and bookings.
Logistic Coordinator
Aura Music LLC
Remote
12.2022 - 09.2025
- Create comprehensive itineraries that detail daily schedules, including travel times, soundchecks, performances, and media appearances.
- Book all travel arrangements, including flights, trains, and ground transportation, as well as accommodations for the artist and crew.
- Coordinate with venues and promoters to advance each show, confirming technical requirements, hospitality, and catering riders.
- Manage budgets for all tour logistics, including tracking costs for travel, lodging, and per diems.
- Process and track expenses, handling credit card reconciliations and managing per diem distribution.
- Serve as the primary liaison for the artist, their management, and all touring staff.
- Serve as the day-to-day contact for the artist, managing and distributing their daily schedule.
- Troubleshoot any issues that arise during the tour, such as schedule changes, travel delays, or missing equipment.
- Coordinate on-site logistics, including the setup and breakdown at venues and stocking the artist's dressing room or green room.
- Provide transportation for the artist as needed, which may require driving a large passenger van.
- Assist with the negotiation and management of contracts with hotels, transportation companies, and other vendors.
Logistics Coordinator
Elite Media & Marketing
Miami, FL
06.2019 - 12.2022
- Manage relationships with hotels, airlines, transportation vendors and artist's management teams.
- Book air travel and hotels for contracted artists.
- Act as direct contact for incoming and outgoing artists and artist teams.
- Manage transportation updates specific to changes in day of show schedules, hotel availability and flight cancellations.
- Compile artist information packets to distribute to artist teams.
- Implement vehicle log protocols for drivers.
- Rent additional vehicles for drivers to operate as it relates to artist transportation.
- Support credit card statement processing and coding related to logistics.
- Work collaboratively and professionally with Production and Artistic departments.
- Any other duties as assigned.
Education
LPN -
Instituto De Banca Y Comercio
Bayamón12.2011
Skills
- Customer service
- Communication skills
- Time management
- Microsoft excel
- Bilingual
- Microsoft word
- Documentation review
- Negotiation
- Work under pressure
- Problem Resolution
- Multitasking
- Attention to detail
- Timekeeping management
- Data entry
- Public speaking
- Software utilization
Timeline
Facilities Engineer Coordinator II
Cleveland Clinic Tradition Hospital
10.2025 - Current
Front Desk
Marriott Vacations Worldwide
06.2024 - Current
Logistic Coordinator
Aura Music LLC
12.2022 - 09.2025
Logistics Coordinator
Elite Media & Marketing
06.2019 - 12.2022
LPN -
Instituto De Banca Y Comercio