JENNIFER SMETS
NEWBURY PARK
Summary
Dynamic professional with extensive experience in recruiting and office coordination. Proven track record in enhancing patient flow and optimizing scheduling, while excelling in relationship building and customer service. Skilled in data entry and medical terminology, effectively managing records and ensuring compliance. Committed to delivering exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front Office Lead Coordinator
FSAC
Thousand Oaks
08.2019 - Current
- Updated and verified patient contact information using practice management system.
- Processed payments for services rendered accurately and efficiently.
- Scheduled, rescheduled, and confirmed appointments to optimize patient flow.
- Trained new Front Office Coordinators on operational procedures and best practices.
- Coordinated five physician schedules for over 50 patients daily to maintain workflow.
- Managed patient records with EMR software, ensuring HIPAA compliance.
- Oversaw office supply inventories, organizing stockroom supplies and managing deliveries.
- Performed administrative tasks such as answering phones and filing charts.
Recruiter/Career Consultant
EPR
06.2018 - 06.2019
- Provide full life cycle recruiting functions such as sourcing, screening, interviewing, referencing and selection of qualified candidates
- Create and build strong relationships with candidates and clients
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, company culture and team dynamics
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate
- Review employment applications and job orders to match applicants with job requirements
- Perform searches for qualified job candidates using sources such as computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms and referrals
- Contact job applicants to inform them of the status of their applications
- Create, maintain and enter information into databases
Recruiter/Sourcing
Premier Legal Staffing
01.2017 - 06.2018
- Provide full life cycle recruiting functions such as sourcing, screening, interviewing, referencing and selection of qualified candidates
- Create and build strong relationships with candidates
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, company culture and team dynamics
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate
- Review employment applications and job orders to match applicants with job requirements
- Perform searches for qualified job candidates using sources such as computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms and referrals
- Contact job applicants to inform them of the status of their applications
- Create, maintain and enter information into databases
Talent Management Specialist
Move, Inc.
01.2014 - 06.2016
- Hired over 90 candidates in 2015, various positions in Sales, IT, Marketing and more
- Screened and hired entire Sales Department (over 30 people) in the Arizona location
- Posted positions through approved recruitment channels
- Provide full life cycle recruiting functions such as sourcing, screening, interviewing, referencing and selection of qualified candidates
- Utilize networking resources, internal and external databases, and sourcing tools to identify qualified candidates
- Interact with all levels of management to ensure requirements are properly qualified
- Attended job fairs for networking of candidates
Skills
- Customer service and support
- Office administration
- Data entry
- Medical terminology
- Appointment scheduling
- Problem solving
- Multitasking
- Communication skills
- Relationship building
Timeline
Front Office Lead Coordinator
FSAC
08.2019 - Current
Recruiter/Career Consultant
EPR
06.2018 - 06.2019
Recruiter/Sourcing
Premier Legal Staffing
01.2017 - 06.2018
Talent Management Specialist
Move, Inc.
01.2014 - 06.2016
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