Jennifer Smith
Choctaw,OK
Summary
Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Jobs position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Casher
FireLake Express Grocery
09.2015 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Lifted up to 20 pounds at once and used forklift to move heavier loads.
Laundry and Dry Cleaning Assistant
Brite Cleaners
04.2010 - 07.2012
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 100 pieces per shift for large $50 revenue-producing business.
Car Hop
Sonic
06.2008 - 06.2009
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Balanced orders on trays weighing over 50 lbs and delivered them to cars.
- Memorized orders and maintained 100% accuracy in high-traffic times.
Education
High School Diploma -
Harrah High School
Harrah, OK05.2012
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- Prioritizing Orders
- Online Order Processing
- Heavy Lifting
- Payment Processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Personal Shopper
Walmart
03.2024 - Current
Casher
FireLake Express Grocery
09.2015 - 06.2017
Laundry and Dry Cleaning Assistant
Brite Cleaners
04.2010 - 07.2012
Car Hop
Sonic
06.2008 - 06.2009
High School Diploma -
Harrah High School