JENNIFER SOLORZANO
Las Vegas
Summary
Dynamic customer service professional with over six years of diverse experience and a solid foundation in administrative support. Expertise in maintaining an organized and efficient workspace while thriving in high-pressure environments. Recognized for an upbeat attitude and exceptional communication skills, fostering positive interactions with clients and colleagues. Bilingual in Spanish, enhancing the ability to provide outstanding customer service to a diverse clientele.
Overview
5
5
years of professional experience
Work History
Banquet Server
Bellagio
12.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- ON CALL
Banquet Server
Sin City Chef
07.2022 - Current
- Set up banquet tables with linens, China, silverware, glassware and centerpieces in accordance with event specifications.
- Promptly greeted and serviced over 500 seated guests in a timely and professional manner.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- ON CALL
Store Manager
Starbuds Cap 30
10.2020 - 06.2022
- Analyzed sales and industry trends to maximize profitability in all 4 locations in the surrounding area including home store.
- Hired, trained and successfully mentored 15+ sales associates and 3 new store managers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- FULL TIME
Education
High school diploma -
Desert Oasis
Las Vegas, NV01.2015
Skills
- Efficient cash transactions
- Relationship building
- Meticulous approach
- Effective time management
- Service excellence
Timeline
Banquet Server
Bellagio
12.2023 - Current
Banquet Server
Sin City Chef
07.2022 - Current
Store Manager
Starbuds Cap 30
10.2020 - 06.2022
High school diploma -
Desert Oasis
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