Jennifer Sosa
Carrollton,TX
Summary
I am currently a college student attending a Medical Career College. I am a dependable team player with a solid background including cash handling, fulfillment and customer service. Regardless of wherever I worked customers were always the foundation of everything. I can easily translate my past work experiences into everything I do even if it doesn't involve a job but ultimately in a day-to-day basis.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
Plano, TX
01.2022 - 12.2023
- Trained staff members on proper packing techniques to minimize damage during shipping.
- Coordinated product fulfillment activities with other departments such as marketing, accounting, and customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier/Crew Member
Home Depot
Dallas
04.2020 - 04.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
Concessions Worker
Cinemark 17 IMAX
Dallas
01.2020 - 03.2020
- Quickly and efficiently processed payments and made accurate change.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Consistently met or exceeded company targets for speed of service.
- Managed inventory and restocked food and supplies as needed.
Server/Customer Service
IHOP
Dallas
09.2019 - 12.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
R L Turner High School
05.2021
Skills
- Customer service
- Willingness to learn
- Communication
- Adaptability
- Stock control
- Equipment Operation
- Work Prioritization
- Organizational abilities
Languages
- English
- Spanish
References
References available upon request.
Timeline
Fulfillment Expert
Target
01.2022 - 12.2023
Cashier/Crew Member
Home Depot
04.2020 - 04.2021
Concessions Worker
Cinemark 17 IMAX
01.2020 - 03.2020
Server/Customer Service
IHOP
09.2019 - 12.2019
R L Turner High School