Jennifer Soto
Pomona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
EmproStaffing
03.2023 - 08.2023
- Completed on-time deliveries that were given by the dispatcher.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Dental Assistant
Proud Smile Dentistry
08.2022 - 03.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing orders for supplies.
- Documented patient dental health information, medical history, and vital signs.
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Receptionist/Biller
B R Dental
07.2021 - 08.2022
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patients records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
Insurance Biller
Dentist of Whittier
01.2021 - 07.2021
- Aging Reports
- Establish tax ID for new offices
- Handled checks that would come with the incorrect payee name
- Handled account payments and provided information regarding outstanding balances.
- Monitored patients account with non-payments and delayed payments from insurances.
- Verified discrepancies to resolve insurance billing issues.
- Monitored outstanding invoices and performed collections duties.
Medical Biller
Qtc Management
10.2018 - 01.2021
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prepared billing statements for Veterans Affair(VA) and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Responded to providers/patients concerns and questions on daily basis.
Medical Biller
MedRevenu Inc
04.2017 - 06.2018
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Persistently reached out to patients with past due accounts.
- Prepared and mailed statements to patients with past due accounts.
Caregiver
Home Support Services, IHSS
10.2014 - 05.2017
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks.
- Provided transportation and appointments management.
Cashier
Walmart
09.2012 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High school diploma - Math, English Language Arts, And Science
Garey Senior High School
Pomona, CA06.2010
Skills
- Medical Billing (3 years)
- Customer Service (3 years)
- Excel (3 years)
- Caregiving (3 years)
- ICD-10
- Medical Coding
- Bilingual
- Dentrix
- Dental Assisting
- Dental Receptionist
- Medical Billing Certification
Certification
Medical Billing and Coding
Timeline
Delivery Driver
EmproStaffing
03.2023 - 08.2023
Dental Assistant
Proud Smile Dentistry
08.2022 - 03.2023
Receptionist/Biller
B R Dental
07.2021 - 08.2022
Insurance Biller
Dentist of Whittier
01.2021 - 07.2021
Medical Biller
Qtc Management
10.2018 - 01.2021
Medical Biller
MedRevenu Inc
04.2017 - 06.2018
Caregiver
Home Support Services, IHSS
10.2014 - 05.2017
Cashier
Walmart
09.2012 - 03.2015
High school diploma - Math, English Language Arts, And Science
Garey Senior High School
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