Jennifer Spaulding
New York,NY
Overview
3
3
years of professional experience
Work History
Beauty Sales Coordinator
THE HUT GROUP
NEW YORK, NY
07.2021 - Current
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Oversaw 6 different brands on Amazon Vendor and Seller Central.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
Customer Service Representative
SCULLY & SCULLY
NEW YORK, NY
03.2021 - 07.2022
- Handled 50+ calls each day, and provided excellent customer service using problem-solving and conflict resolution techniques.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Wholesale Intern
MILLY
NEW YORK, NY
08.2019 - 12.2019
- Created ATS Excel spreadsheets for buyers
- Assisted during photoshoots
- Created line sheets and placed orders of current collection for buyers
- Assisted in selling at Coterie
Stylist
REBECCA MINKOFF
NEW YORK, NY
06.2019 - 08.2019
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Acting assistant store manager, led sales team, performed opening and closing procedures, completed end of day sales report each night
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized
- Drove brand awareness by organizing display setups and assisting in merchandising.
Education
Bachelors of Business Administration - Fashion Merchandising
LIM COLLEGE
New York, NY12.2020
Skills
- Microsoft Office
- Adobe Creative Programs
- Google Suite
- Product Lifecycle Management system
- NuOrder and Cognos
- Amazon Vendor and Seller Central
- Reporting and Performance Analysis
- Account Management
Timeline
Beauty Sales Coordinator
THE HUT GROUP
07.2021 - Current
Customer Service Representative
SCULLY & SCULLY
03.2021 - 07.2022
Wholesale Intern
MILLY
08.2019 - 12.2019
Stylist
REBECCA MINKOFF
06.2019 - 08.2019
Bachelors of Business Administration - Fashion Merchandising
LIM COLLEGE