Jennifer Springer
Chowchilla,CA
Summary
Accomplished Practice Manager with a proven track record at Central Valley Veterinary Clinic, enhancing operational efficiency and financial health through strategic planning and staff management. Skilled in regulatory compliance and budgeting, with a knack for fostering high-performance teams. Demonstrated success in improving resource utilization and implementing continuous improvement practices.
Overview
9
9
years of professional experience
Work History
Practice Manager
Central Valley Veterinary Clinic
07.2024 - Current
- Oversaw accounting, budgeting, and financial reporting.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Consulted with healthcare professionals on business decisions.
- Supervised team of 20+ office personnel.
- Ordered all office supplies and kept check on inventory levels.
- Boosted staff morale by offering constructive feedback and specific direction.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Developed policies and procedures for effective pharmacy management.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Successfully negotiated client contract renewals to create increased revenue.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Registered Veterinary Technician
Standiford Veterinary Center
04.2018 - 11.2020
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Assisted senior staff with blood analyses and physical assessments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Performed dental cleanings using ultrasonic scaler.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Assisted veterinarians with radiographs and ultrasounds.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Trained and mentored other LVT staff.
- Maintained detailed records of animal health care and diagnostic treatments.
Orthopedic Technician
Oakdale Veterinary Group
09.2015 - 11.2019
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
- Adjusted and monitored injectable and inhaled anesthesia and sedation by thoroughly assessing vitals and health of patients.
- Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
- Assisted with transports of invasively monitored O.R. and I.C.U. patients.
- Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
- Provided airway management interventions, tracheal intubation, and ventilatory support.
- Assisted post-operative patients with acute pain management in line with established safety and medicine administration protocols.
- Mixed pigments to match patients' skin coloring according to formulas and applied mixtures to orthotic or prosthetic devices.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Arts - Education
Liberty University
Lynchburg, VA06.2023
Skills
- Electronic Health Records
- Continuous Improvement
- Resource Utilization
- Policy and procedure development
- Strategic Planning
- Staff Management
- Payroll Administration
- Policy Development
- Workflow Planning
- Practice Management
- Client consulting
- Regulatory Compliance
- Marketing
- Strategic business planning
- Performance Metrics
- Bookkeeping
- Human Resources
- Employee performance
- Schedule Management
- Budgeting expertise
Timeline
Practice Manager
Central Valley Veterinary Clinic
07.2024 - Current
Registered Veterinary Technician
Standiford Veterinary Center
04.2018 - 11.2020
Orthopedic Technician
Oakdale Veterinary Group
09.2015 - 11.2019
Bachelor of Arts - Education
Liberty University
Similar Profiles
Kelly LoreeKelly Loree
Veterinarian/Owner at Central Veterinary Clinic, PonokaVeterinarian/Owner at Central Veterinary Clinic, Ponoka
Danielle TonusDanielle Tonus
Veterinary Assistant at Central Toronto Veterinary Referral ClinicVeterinary Assistant at Central Toronto Veterinary Referral Clinic
Mariah A. CateMariah A. Cate
Shadowing Student at Upper Valley Veterinary ClinicShadowing Student at Upper Valley Veterinary Clinic