Jennifer Staton
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Professional Driver
YCS Taxi / UBER
07.2021 - Current
- Picked up clients from specific locations to transport and drop off at destinations.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
Route Collections Manager
JK Group Of Companies
01.2011 - 05.2021
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Coded invoices and other records to maintain organized and accurate records.
- Tracked income and expenses for business using accounting software.
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Performed sales consultations and educated clients on products and services.
- Conducted service appointments to diagnose and fix problems.
Server
Cheddars Scratch Kitchen
02.2010 - 12.2010
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Manager
Bojangles' Famous Chicken 'n Biscuits
02.2008 - 01.2010
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
High School Diploma -
North Stanly High School
New London, NC05.2004
Skills
- High-Energy Attitude
- Positive and Professional
- Outstanding Communication Skills
- Team Leadership
- Sales Training
- Problem-Solving Skills
Timeline
Professional Driver
YCS Taxi / UBER
07.2021 - Current
Route Collections Manager
JK Group Of Companies
01.2011 - 05.2021
Server
Cheddars Scratch Kitchen
02.2010 - 12.2010
Manager
Bojangles' Famous Chicken 'n Biscuits
02.2008 - 01.2010
High School Diploma -
North Stanly High School
Similar Profiles
Darshpreet SalujaDarshpreet Saluja
Driver at Ycs Taxi TransportationDriver at Ycs Taxi Transportation
LAWRENCE OKEREAFORLAWRENCE OKEREAFOR
Driver at Uber And Lyft. Boston TaxiDriver at Uber And Lyft. Boston Taxi
Jean Claude MugiranezaJean Claude Mugiraneza
Professional Taxi Driver at Uber, Bolt, Green Taxi, BlacklaneProfessional Taxi Driver at Uber, Bolt, Green Taxi, Blacklane