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Associate Principal Engineer

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Dynamic labor management professional with extensive experience at Six Flags Great Adventure, specializing in scheduling and compliance oversight. Demonstrated success in optimizing staffing levels to enhance guest experiences through effective communication and comprehensive training programs. Proficient in performance analysis and conflict resolution, driving operational efficiency and fostering team collaboration.

 A seasoned hospitality professional with a proven track record at Oaklawn Racing, Casino, and Resort, I excel in enhancing guest satisfaction and managing operations. Skilled in event planning and exceptional communication, I've successfully led teams to achieve Forbes Four Star and recommended service standards, demonstrating strong leadership and attention to detail without relying on numerical achievements. 

Theme park operations leader with 15+ years of experience overseeing Park Services operations in high-volume amusement park environments. Proven success leading large frontline and supervisory teams, managing labor and daily operations, and maintaining high standards for park quality, safety, and regulatory compliance. Known for strong field leadership, effective cross-department collaboration, and hands-on operational support, including duty management and special projects with Operations and Maintenance.

With nearly two decades of experience in customer service and retail management, I have honed a comprehensive skill set in customer support and hospitality, consistently delivering superior service and leadership. My proven track record encompasses not only managing and prioritizing multiple assignments seamlessly but also thriving within team settings to surpass organizational objectives. My expertise extends through various operational facets including detailed auditing, meticulous record-keeping, accurate reporting, and efficient inventory management. I am adept at embracing significant responsibilities and leveraging opportunities for professional advancement, particularly in areas requiring strong leadership. My commitment to fostering the growth of both the organization and individual team members is evident in my hands-on approach to training and mentoring staff. I possess strong interpersonal and communication skills, crucial for negotiating the dynamic needs of customers and enhancing collaboration among diverse team members and executives. These capabilities enable me to contribute effectively to team cohesion and overall business success.

JENNIFER STAUFFER

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Guest Services Supervisor/Hotel Ambassador

Assistant General Manager

Lead Teacher Pre Kindergarten

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Bachelor Of Science - Elementary Education

Certified Medical Assistant/Patient Care Tech - Medical Assistant

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Guest Services Supervisor/Hotel Ambassador

Assistant General Manager

Lead Teacher Pre Kindergarten

Murray State University

St. John's Hospital

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