Jennifer Stephenson
Lawrenceburg,TN
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style. Willing to learn anything new.
Overview
29
29
years of professional experience
Work History
Tax Preparer/Office Manager
Jackson Hewitt
Lawrenceburg, TN
11.2022 - Current
- Assisted customers with any questions they had about their taxes or filing status.
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
- Worked closely with other departments within the company to ensure accuracy of data entry into system databases.
Specialized Foster Parent
State of Tennessee
Lawrenceburg, TN
06.2018 - 12.2022
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Monitored progress of each foster child in order to identify areas of improvement or concern.
- Facilitated visits between foster children and birth families when appropriate.
- Created an atmosphere conducive to positive growth by modeling respectful behavior towards others.
Certified Nursing Assistant
Senior Solutions Home Health Care
Lawrenceburg, TN
05.2012 - 06.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Certified Nursing Assistant
Crockett Hospital
Lawrenceburg, TN
10.2004 - 05.2012
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Reported changes in patient condition to registered nurse or physician.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Certified Nursing Assistant
NHC
Lawrenceburg, TN
05.2001 - 10.2004
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Observed patients for any changes in their physical or mental condition.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Manufacturer
Murray Ohio
Lawrenceburg, TN
09.1998 - 05.2001
- Reviewed customer orders and prepared items for shipment according to specifications provided by customers.
- Monitored inventory levels of raw materials and ordered additional stock when needed.
- Ensured compliance with applicable regulations related to health, safety, or environmental standards.
- Participated in regular meetings with other departments such as sales, engineering, and purchasing regarding upcoming projects.
- Inspected finished goods prior to shipment and ensured they met quality standards.
Cashier
KFC
Lawrenceburg, TN
08.1995 - 09.1998
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Summertown High School
Summertown, TN05-1999
Skills
- Appliance cleaning
- Contents Cleaning
- Furniture Cleaning
- Site cleaning
- Customer Service
- Computer Skills
- Excellent Communication
- Scheduling
- Data Entry
Timeline
Tax Preparer/Office Manager
Jackson Hewitt
11.2022 - Current
Specialized Foster Parent
State of Tennessee
06.2018 - 12.2022
Certified Nursing Assistant
Senior Solutions Home Health Care
05.2012 - 06.2018
Certified Nursing Assistant
Crockett Hospital
10.2004 - 05.2012
Certified Nursing Assistant
NHC
05.2001 - 10.2004
Manufacturer
Murray Ohio
09.1998 - 05.2001
Cashier
KFC
08.1995 - 09.1998
High School Diploma -
Summertown High School