Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tax Preparer/Office Manager
Block Advisors
01.2022 - Current
Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
Researched and analyzed tax developments and applications to specific business situations.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Organized and updated databases, records and other information resources.
Retail Sales Associate
Fred Meyer
07.2019 - 10.2021
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
CNA
Visiting Angels
04.2017 - 05.2019
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.