Summary
Overview
Work History
Education
Skills
Affiliations
Certified Medical Assistant
Languages
Timeline
Generic

Destiny Gamboa

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Tax Preparer/Office Manager

H&H Tax Services
San Antonio, TX
07.2019 - Current
  • Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.

Receptionist

Cute Smiles 4 Kids
San Antonio, TX
01.2022 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines

Customer Service Representative/Gas Station/Self Checkout Cashier

H-E-B Grocery
San Antonio, TX
07.2019 - 01.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Team Lead

Whataburger
San Antonio, TX
04.2017 - 05.2019
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

High School Diploma -

Fox Technical High School
San Antonio, TX
07.2019

Skills

  • Data Entry and Database Software
  • Spanish Interpreting
  • Problem Anticipation and Resolution
  • Records and Database Management
  • Customer Relations
  • Scheduling Appointments
  • Call Answering and Routing
  • Personal Initiative

Affiliations

- Member of the Highland Hills Neighborhood Association

- Community Outreach program

- Dr. Hinojosa's Neighborhood Scholarship Committee

Certified Medical Assistant

Received in 2019, after meeting test satisfaction and hands on training from professionals. Learned basics such as patient interaction, triage, and administering injections.

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Receptionist

Cute Smiles 4 Kids
01.2022 - 07.2022

Tax Preparer/Office Manager

H&H Tax Services
07.2019 - Current

Customer Service Representative/Gas Station/Self Checkout Cashier

H-E-B Grocery
07.2019 - 01.2022

Team Lead

Whataburger
04.2017 - 05.2019

High School Diploma -

Fox Technical High School

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Destiny Gamboa