Summary
Overview
Work History
Education
Skills
Candid Crosby
John O Hern
Florence Clark
Timeline
Generic

Renodra Clark

De Kalb,MS

Summary

Results-driven Office Manager with extensive experience optimizing office procedures and enhancing workflows. Demonstrates strong organizational and technical skills to streamline operations and support team objectives. Expertise in schedule management, payroll administration, and business correspondence coordination. Excels in high-pressure environments, fostering collaboration and identifying improvement opportunities.

Overview

11
11
years of professional experience

Work History

Office Manager/Income Tax Preparer

R & J Tax
Columbus, GA
2015.12 - Current
  • Managed daily office operations and ensured smooth workflow.
  • Coordinated scheduling and appointments for tax professionals, enhancing client engagement and service delivery.
  • Assisted in preparing tax documents and client communications.
  • Monitored client payments and communicated with clients on past due accounts, ensuring timely collections.
  • Implemented filing systems to streamline organization of client documents, improving retrieval efficiency.
  • Oversaw office supplies inventory and maintained procurement processes.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Facilitated team meetings to discuss project updates and deadlines.
  • Trained new staff on office procedures and company policies.
  • Provided training to new hires on office policies and procedures.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Private Duty Sitter

Peggy Harbour
De Kalb, Mississippi
2021.11 - 2023.11
  • Provided compassionate care and companionship to individuals in home settings.
  • Assisted clients with daily living activities, including bathing and dressing.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored health conditions and reported changes to family members and healthcare providers, facilitating proactive care and support.
  • Monitored vital signs and reported any changes to the primary care physician.
  • Maintained a clean and safe environment for clients at all times.
  • Prepared nutritious meals tailored to clients' dietary needs and preferences.
  • Engaged clients in meaningful conversations and activities, enhancing mental stimulation and emotional well-being.
  • Provided companionship and emotional support to elderly clients.
  • Established positive relationships with all family members involved in the care of the client.
  • Responded quickly and appropriately in emergency situations.

Education

Kemper County High School
DeKalb, MS

Some College (No Degree) -

Grantham University
Lenexa, KS

Skills

  • Office management
  • Payroll processing
  • Employee supervision
  • Staff management
  • Employee training
  • Scheduling coordination
  • Calendar management
  • Database administration
  • Data entry
  • Bookkeeping
  • Customer service
  • Team collaboration
  • Vital signs monitoring
  • Personal care assistance
  • Staff hiring
  • Office administration

Candid Crosby

Manager, CNA and Friend. Have known her for over 20 years now

Phone number 601-480-7165

John O Hern

Has been boss for 10 and currently still is R & J Tax LLC. Phones number is 309-230-4773

Florence Clark

Co worker for 15 years or more!! Have known her for more then 25 years. Phones number is 601-670-0198

Timeline

Private Duty Sitter

Peggy Harbour
2021.11 - 2023.11

Office Manager/Income Tax Preparer

R & J Tax
2015.12 - Current

Kemper County High School

Some College (No Degree) -

Grantham University
Renodra Clark