JENNIFER STONE
Cumming,GA
Summary
Dynamic [Job Title] committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
44
44
years of professional experience
Work History
Business Systems Analyst
FIS
04.1998 - 01.2024
- Installed system updates to address vulnerabilities and reduce security issues.
- Collected, defined and analyzed business requirements.
- Enhanced and reconstructed computer systems to increase efficiency.
- Gathered, reviewed and reported on findings.
Bank Teller
SouthTrust Bank
04.1980 - 05.1997
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Processed customer transactions promptly, minimizing wait times.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Education
No Degree - General Studies
Dekalb Junior College
Norcross, United StatesSkills
- User Acceptance Testing
- Technology Implementation
- Software development life cycle
- SQL Proficiency
Timeline
Business Systems Analyst
FIS
04.1998 - 01.2024
Bank Teller
SouthTrust Bank
04.1980 - 05.1997
No Degree - General Studies
Dekalb Junior College
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