Jennifer Suarez
Cathedral City,CA
Summary
Results-driven professional with a strong background in Management and Merchandising. Seeking to leverage skills and experience for the benefit of an employer. Committed to continuous professional development, striving to enhance expertise and excel in all aspects of work. Recognizes the impact of actions and attitude on both oneself and those represented, dedicated to maintaining a high standard of excellence in everything done.
Overview
23
23
years of professional experience
Work History
Professional Organizer
Self-employeed
01.2023 - Current
- Established lasting relationships with clients, providing ongoing support and advice to maintain organized spaces longterm.
- Managed complex relocation projects, ensuring seamless transitions from one home or office space to another through expert packing and unpacking services.
- Enhanced client satisfaction by designing customized organizing systems tailored to their specific needs.
- Maximized storage potential in residential settings by implementing space-saving solutions.
- Assisted elderly clients with downsizing and transitioning into smaller living spaces while retaining essential belongings.
- Reduced clutter-related hazards in homes by providing practical organization solutions catered to individual lifestyles.
- Oversaw successful garage sale events that generated revenue for clients while disposing of unwanted items responsibly.
- Transformed chaotic environments into functional, aesthetically pleasing spaces through organizational expertise.
- Entrusted to handle confidential and sensitive situations in professional matter.
Visual Sales Manager
The Container Store
03.2021 - 09.2022
- Maximized in-store branding opportunities by creating cohesive signage and promotional materials that aligned with company guidelines.
- Trained new employees on visual merchandising techniques, ensuring consistent store presentation standards.
- Worked closely with store managers to achieve monthly sales targets through strategic planning and execution.
- Managed a team of 3 visual sales associates, resulting in streamlined operations and increased productivity.
- Enhanced customer experience by improving navigation and flow within the store, ultimately increasing average transaction value.
- Lead and coordinated 22+ merchandising associates to efficiently process and place new merchandise weekly.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Department Manager
Macys Department Store
05.2016 - 03.2020
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of 8 sales professionals to consistently achieve or exceed performance targets.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Developed strong relationships with 28 suppliers, creating promotional events and ensuring sales goals were exceeded.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Administrative Support Team Supervisor
Macy's, Inc.
06.2015 - 05.2016
- Managed team of 3-4 Administrative Support Team (AST) associates in completing position responsibilities, provided training for corporate online systems, created comprehensive schedules to ensure optimum AST coverage, and assigned "Areas of Pride" to ensure successful and efficient completion of tasks.
- Assisted Store Manager with store operations in two buildings by ensuring sales floor properly staffed to accommodate customer traffic, compiling and printing store reports in a timely manner to provide managers with strategic information, and planning and executing special events for 250+ employees and customers to maintain good customer relations and engaged associates.
- Maintained store operations by ensuring properly functioning utilities, ordering necessary supplies, managing store finances, and budgeting hours and other resources for optimum store performance for 2 locations.
- Assisted Human Resource Manager with on-rolling and off-rolling of over 200+ associates, planning and implementation of training programs, and timely resolution of associate payroll and benefit issues, and timekeeping and scheduling concerns.
Licensed Cosmetologist
Self-employeed
03.2002 - 06.2015
- Enhanced client satisfaction by providing personalized hair and beauty consultations
- Monitored current trends to understand fashions and better serve customer needs.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
- Collaborated with 3 other stylists to create unique hairstyles for special events or projects.
Visual Merchandiser
Macys Department Store
Sep - 03.2002
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Monitored and replenished display inventory and restructured according to available stock.
- Developed innovative approaches to store layout to optimize customer flow and optimize sales potential in 2 buildings.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Partnered with marketing team to align in-store promotions with wider advertising campaigns, creating cohesive brand experience.
Skills
- Microsoft Office proficiency
- Organization Principles
- Attention to detail
- Event Planning
- Schedule management
- Strong problem solver
Accomplishments
- Built lasting personal connections and growth with existing cliental, enhancing various aspects of their lives.
- Successfully planned and executed corporate meetings, lunches and special events for groups of 20-100+ employees.
Skills
- Excellent communication skills
- Positive business driver
- Licensed Cosmetologist
- Certified Organizer with the American Association of Professional Organizers
Timeline
Professional Organizer
Self-employeed
01.2023 - Current
Visual Sales Manager
The Container Store
03.2021 - 09.2022
Department Manager
Macys Department Store
05.2016 - 03.2020
Administrative Support Team Supervisor
Macy's, Inc.
06.2015 - 05.2016
Licensed Cosmetologist
Self-employeed
03.2002 - 06.2015
Visual Merchandiser
Macys Department Store
Sep - 03.2002