Jennifer Sutton
Tulsa,OK
Summary
Customer-focused Retail Professional with expertise in sales strategy and service enhancement. Improved customer experiences and drove sales through effective communication and product knowledge. Managed cash handling and built strong customer relationships, achieving operational efficiency and productivity.
Overview
23
23
years of professional experience
Work History
Retail Sales Associate
Family Dollar
Tulsa, Oklahoma
03.2016 - 01.2017
- Assisted customers with product selection and provided exceptional service.
- Assisted customers with finding the right product for their needs.
- Operated cash register and processed transactions efficiently and accurately.
- Restocked shelves and organized merchandise to maintain store appearance.
- Collaborated with team members to ensure smooth daily operations.
- Maintained cleanliness and organization of sales floor and stock room.
Bartender
CPI
Tulsa, Oklahoma
07.2004 - 09.2013
- Provided exceptional customer service to enhance guest experiences at the bar.
- Engaged with customers to create a welcoming atmosphere and build rapport.
- Welcomed customers warmly upon arrival at the bar. and provided excellent customer service.
- Mixed cocktails and beverages following established recipes for customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Managed inventory levels, restocking supplies to meet daily demands efficiently.
- Adhered to safety and health regulations while serving alcoholic beverages responsibly.
- Performed opening and closing duties including restocking supplies.
Sales Trainee
KMOD Clear Channel Communications
Tulsa, Oklahoma
03.1994 - 10.1995
- Developed sales strategies for advertising campaigns that targeted specific client needs.
- Collaborated with team members to identify and engage potential clients and markets.
- Collaborated with team members to identify potential clients and markets.
- Engaged in client meetings to analyze advertising needs and preferences.
- Created and maintained positive relationships with customers to ensure satisfaction and loyalty.
- Built and nurtured relationships with customers to enhance satisfaction and loyalty.
- Prepared reports on daily activities including customer visits, lead generation, cold calls made.
Education
Associate of Arts -
Tulsa Community College
Tulsa, OK04-2000
High School Diploma -
Tulsa East Central High School
Tulsa, OK05-1991
Skills
- Sales techniques
- Customer relationship management
- Product knowledge
- Merchandise organization
- Inventory replenishment
- Cash handling
Timeline
Retail Sales Associate
Family Dollar
03.2016 - 01.2017
Bartender
CPI
07.2004 - 09.2013
Sales Trainee
KMOD Clear Channel Communications
03.1994 - 10.1995
Associate of Arts -
Tulsa Community College
High School Diploma -
Tulsa East Central High School