Jennifer Talcott
Phoenix,AZ
Summary
Responsible Medical Receptionist with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating with Checking in and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
5
5
years of professional experience
Work History
Registration/Scheduler
Honorhealth Cancer Center
Phoenix, AZ
11.2022 - 02.2024
- Registered and verified patient records before appointment with most up-to-date information.
- Scanned identification and insurance cards.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Improved appointment management for better patient experience and reduced wait times.
- Prepared and processed patient referrals and transfer requests.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Front Desk
Arizona Endoscopy Center
Phoenix, AZ
06.2022 - 08.2022
- Handled financial transactions related to copayments.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Helped patients complete necessary medical forms and documentation.
- Scanned identification and insurance cards.
- Created charts for patients procedure.
Medical Receptionist
Cigna Medical Group
Phoenix, AZ
12.2018 - 06.2022
- Helped patients complete necessary medical forms and documentation.
- Obtained payments from patients and scanned identification and insurance cards.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Education
DIPLOMA -
ADELANTE HIGH SCHOOL
ROSEVILLE, CA06.1992
Skills
- Insurance Verification
- Exceptional organization
- Appointment Scheduling
- Medical Terminology
- Customer Service
- HIPAA Compliance
- EHR Software
- Medical Chart Preparation
- Computer Proficiency
- Medical Records Verification
- Patient Referral
- Patient Relations
Timeline
Registration/Scheduler
Honorhealth Cancer Center
11.2022 - 02.2024
Front Desk
Arizona Endoscopy Center
06.2022 - 08.2022
Medical Receptionist
Cigna Medical Group
12.2018 - 06.2022
DIPLOMA -
ADELANTE HIGH SCHOOL