Detail-oriented library assistant with experience in circulation, patron account management, and phone support. Known for clear communication, calm service, and efficient help with checkouts, holds, and resource questions.
Overview
31
31
years of professional experience
Work History
Library Assistant
Iola Public Library-City of Iola
Iola, Kansas
06.2024 - Current
Managed checkouts, check-ins, and overdue notices at circulation desk, ensuring accurate inventory and patron compliance.
Assisted patrons in resolving account questions, enhancing user experience at Iola Public Library.
Supported patrons using computers, printers, and library databases.
Answered phone calls and guided visitors to appropriate library services, improving access to resources.
Asset Protection Associate
Wal-Mart Supercenter
Iola, Kansas
02.1996 - Current
Executed safety protocols to protect the store's assets.
Assisted customers with product information and inquiries.
Provided exceptional customer service while maintaining a focus on loss prevention.
Monitored building and property entrances and exits to detect intrusions and protect assets.