Lindsay Lesinski
Elmsford,USA
Summary
Dynamic and dedicated professional with a rich background in library services, notably with The Field Library. Excelled in enhancing patron experiences through expert research assistance and outstanding customer service. Skilled in leveraging library technology and managing inter-library loans, coupled with a talent for fostering community outreach and volunteer supervision. Proven track record of driving efficiency and patron satisfaction. Skilled library assistant with background in clerical tasks, adept at managing and organizing large volumes of information efficiently. Demonstrated ability to support library operations through cataloging, shelving books, and assisting patrons with research inquiries. Possess strong interpersonal skills for effective communication with library visitors. Contributed to enhancing the overall user experience by implementing improved organizational practices within the workplace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Library Assistant
The Field Library
Peekskill, NY
04.2023 - Current
- Verified and documented inter-library loans in computer system.
- Handled daily tasks, facility maintenance and security to support staff members.
- Lent, reserved and collected books at circulation desks and processed for inter-library loans.
- Provided reference and reader's advisory services to library patrons.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Processed payments from patrons for fines or fees associated with their accounts.
- Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Processed interlibrary loan requests for patrons.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Handled daily cash transactions for fines, fees, and other library services.
- Kept watchful eye on front desk to encourage protected library environment.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Researched information related to patron inquiries using print resources or online databases.
- Managed interlibrary loan requests and processed returns in a timely manner.
- Enforced current library policies fairly with patrons.
- Trained new staff and volunteers on library systems and customer service protocols.
- Scanned documents into the library's digital repository system.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
Library Technology Guide One
Hillsborough County Library Services
11.2019 - 04.2023
- Manage collection
- Answered customer's questions about the collection and guide them to the proper location or placed holds
- Help setup rooms for different events
- Quick to pick up on company specific software programs
- Effectively communicating with fellow co workers and supervisors
- Helping customers access the many resources that the library has
- Setting up patrons for Library Cards and answering questions about their accounts
- Analyze customer needs and determine what resources will help them
- Performed troubleshooting and instruction on a variety of hardware, software and general office equipment
- Maintaining digital literacy awareness and education
- Manage meeting rooms
- Helps with entering and returning ILL's
Cashier, Aprons Meal Specialist, and Pharmacy Technician
Publix
01.2013 - 01.2019
- Providing premier customer service
- Working in the pharmacy as a registered technician, customer service as a cashier, and meals clerk for aprons
- Filing and putting away documents for pharmacy
- Lifting heavy boxes and moving supplies to the pharmacy
Fellow
Organizing for America
01.2013
- Assisted with voter recruitment
- Became efficient in communicative interaction
- Daily data entry and training fellow associates
- Gathered experience associated with achieving goals as part of a team
Education
Associate Degree of Applied Science - Pre Pharmacy
Hillsborough County Community College
01.2016
General Education Diploma -
Brandon Highschool
01.2009
Skills
- Microsoft Office proficient
- Customer service
- Homelessness training
- Flexibility
- Effective communication
- Teamwork
- Skilled researcher
- Inter-library loans
- Processes and procedures
- Cataloging and shelving
- Library technology
- Damaged book removal
- Circulation processes
- Cataloging of materials
- Library instruction
- Library event coordination
- Shelf reading
- Hospitality and accommodation
- Customer relationship management
- Patron education
- Records correction
- Reference services
- Written and oral communication
- Volunteer supervision
- Materials management
- Community outreach
- Telephone etiquette
- Interlibrary loans
- Material shelving
- Computer assistance
- Circulation desk
- Shelving materials
- Electronic resources
- Research assistance
- Periodicals management
- Library services
- Book repair
References
- Cristina Wray, +1 (240) 688-9345, crishuix@hotmail.com
- Frank Godino, +1 (914) 673-1685, Fgodino@thefieldlibrary.org
- Sarah Scott, 1(845) 662-2596, sscott@thefieldlibrary.org
- Jasmin Valentino, +1 (813) 272-5130
Certification
- Fema trained for natural disaters
- was a passport agent in Florida will Hillsborough County Library Services
References
References available upon request.
Timeline
Library Assistant
The Field Library
04.2023 - Current
Library Technology Guide One
Hillsborough County Library Services
11.2019 - 04.2023
Cashier, Aprons Meal Specialist, and Pharmacy Technician
Publix
01.2013 - 01.2019
Fellow
Organizing for America
01.2013
Associate Degree of Applied Science - Pre Pharmacy
Hillsborough County Community College
General Education Diploma -
Brandon Highschool
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